Cash Associate

The Cash Applications Associate processes customer payments and ensures accurate application of funds to accounts receivable. This role supports departmental objectives by maintaining data accuracy, supporting timely cash flow, and resolving payment discrepancies while collaborating with internal teams and customers.

• Process and apply customer payments, including electronic transfers and other remittance methods, accurately and in a timely manner.
• Review payment details and match payments to the appropriate customer accounts and invoices.
• Identify and resolve discrepancies, including unapplied or misapplied payments, through research and communication.
• Maintain accurate financial records and ensure the integrity of accounts receivable data.
• Reconcile cash receipts and accounts receivable balances on a daily and monthly basis.
• Prepare and post journal entries related to cash activity, transfers, and account adjustments.
• Code and apply non‑customer payments to appropriate accounts.
• Communicate with internal departments and customers to resolve payment inquiries and issues.
• Maintain confidentiality of financial and customer information.
• Assist with audit preparation, reporting, and reconciliation activities related to accounts receivable.
• Support special projects and process improvement initiatives.
• Provide support to billing or accounting teams as needed.
• Perform other duties as assigned.

High school diploma or GED required; 1+ year(s) of experience in accounting, finance, or a related field, or an equivalent combination of education and experience. Some college coursework in accounting or business is preferred.

• Basic knowledge of accounting principles and accounts receivable processes.
• Strong attention to detail and accuracy.
• Ability to analyze discrepancies and resolve issues effectively.
• Strong organizational and time‑management skills.
• Effective communication and interpersonal skills.
• Ability to work independently and as part of a team.

• Analyze financial data and perform detailed reconciliation tasks.
• Manage multiple tasks and meet deadlines.
• Communicate effectively with internal and external stakeholders.
• Sit for extended periods while performing work tasks.
• Lift up to 25 lbs occasionally.

Work is performed primarily in an office environment with occasional exposure to manufacturing areas that may have varying temperatures, dust, and noise levels. The role involves regular interaction with accounting, finance, and operational teams. Employees must comply with all company policies and procedures to maintain a safe work environment, including wearing required personal protective equipment (PPE) when visiting production areas. This position is classified as a Safety Sensitive Position and requires adherence to all safety protocols.

The company reserves the right to revise this job description at any time. The employee may be required to perform additional functions.