Administrative Assistant

Job Description

As required by our governmental client, this position requires being a U.S. citizen.

Supports the HR Credentialing Specialist by executing accurate data entry, organizing and maintaining credentialing and security files, and coordinating routine communications and tracking. Ensures audit‑ready records, timely updates, and smooth onboarding flow for medical providers.

Pay commensurate with experience.

Full‑time benefits include Medical, Dental, Vision, 401K, and other possible benefits as provided. Benefits are subject to change with or without notice.

• Perform high‑volume, accurate data entry for credentialing, security, and training records.
• Organize, label, and maintain digital and physical files; ensure version control and audit readiness.
• Prepare and assemble packet documents per standardized checklists; verify completeness and formatting.
• Track document statuses, expirations, and training completions; update spreadsheets and logs daily.
• Run routine reports and dashboards (e.g., packet accuracy, missing items, upcoming expirations) for the HR Credentialing Specialist.
• Schedule welcome briefings, training sessions, and follow‑up appointments; send reminders and confirmations.
• Monitor inboxes and queues; respond to routine candidate questions and route escalations promptly.
• Coordinate warm handoffs with MEPS/MEPCOM schedulers and Cherokee HR per guidance.
• Conduct quality checks on data fields, naming conventions, and file paths to prevent errors.
• Maintain confidentiality and comply with federal, state, and organizational policies.
• Support continuous improvement by identifying process gaps and suggesting simple fixes (templates, naming standards, checklists).
• Performs other job‑related duties as assigned.

• High school diploma or General Educational Development (GED) equivalency.
• 1–2 years of administrative, data entry, or records management experience in a high‑volume environment.
• Experience supporting HR, healthcare, or government programs preferred.
• Fast, accurate data entry; strong attention to detail and error prevention.
• Proficiency in Excel and MS Word; basic PowerPoint skills for simple updates.
• Comfortable working with tracking tools and credential/training platforms (Compass or similar) after training.
• Strong organization and file management (digital and physical), including naming conventions and version control.
• Clear, professional communication; responsive and dependable follow‑through.
• Time management and prioritization; able to meet aggressive timelines and manage multiple tasks.
• Process mindset: adheres to checklists and SOPs and flags discrepancies quickly.
• Discretion and integrity in handling sensitive personal and security information.
• Basic familiarity with credentialing or security packet components a plus.
• Must pass the pre‑employment qualifications of Cherokee Federal.

Cherokee Nation Integrated Health (CNIH) is a part of Cherokee Federal – the division of tribally owned federal contracting companies owned by Cherokee Nation Businesses. As a trusted partner for more than 60 federal clients, Cherokee Federal LLCs are focused on building a brighter future, solving complex challenges, and serving the government’s mission with compassion and heart. To learn more about CNIH, visit

#Cherokee Federal Cherokee Federal is a military‑friendly employer. Veterans and active military transitioning to civilian status are encouraged to apply.

• Administrative Assistant
• Office Clerk
• Receptionist
• Data Entry Clerk
• Office Assistant

• Recordkeeping
• Filing
• Data Entry
• Scheduling
• Office Support

All qualified applicants will receive consideration for employment without regard to protected veteran status, disability or any other status protected under applicable federal, state or local law.

Many of our job openings require access to government buildings or military installations. Candidates must pass pre‑employment qualifications of Cherokee Federal.