Scheduling Assistant

Overview

Job Summary:

Assist in the work scheduling process by assigning jobs to line servicer personnel and providing customer assistance for an assigned area.

Job #: 3016118

Under immediate supervision:

• Perform duties assigned in the work scheduling process, including the assignment of jobs to line servicer personnel using management system applications.
• Develop schedules for line servicer and technician appointments.
• Communicate with customers and direct inquiries.
• Support adherence to standard work scheduling policies and procedures.
• Assist with outage management as needed.
• Provide administrative support as needed.

• Education requirements:
  • High school diploma or GED required
• Work Experience:
  • 9 months of post-high school experience in utilizing administrative procedures and office equipment.

Physical demand level is Sedentary

• Ability to demonstrate the following skills and competencies:
  Organizational and analytic/problem-solving skills;
  Prioritization skills;
  Customer Focus and Teamwork.
• Strong verbal and written communication skills.

Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you require an accommodation in using our website for a search or application, please contact our Benefits Department.