Title":"Front Desk Attendant - Hammer Center

Position: {"title":"Front Desk Attendant - Hammer Center"}
ABOUT ORU

Oral Roberts University is a Christian University located in Tulsa, Oklahoma. As a globally recognized, Holy Spirit-empowered University, we develop whole leaders for the whole world through a unique Whole Person education. Students come to ORU not to stay in their faith but to GROW in faith and become the Spirit-empowered leaders they are called to be. Faculty, staff, and students must adhere to the Code of Honor Pledge for ORU.

CURRENTLY ACCEPTING APPLICATIONS FOR ALL POSITIONS UNTIL FILLED.

OVERVIEW

* FULL TIME

To provide support to all patrons entering the Armand Hammer Student Alumni Center (AHASC) and offer general Concierge services.

RESPONSIBILITIES

* Ensure the Hammer Front Desk is staffed at all times. Greet all persons entering the building.

* Manage all aspects of front desk communications. Answer patron questions, check out game items and inventory supplies, handle deliveries, and perform other front desk duties.

* Help solve problems between students and other patrons.

* Monitor building use and report any problems to the Front Desk Supervisor, Building Manager, and Executive Director.

* Offer the best customer service to students, parents, and other patrons at all times.

* Occasionally work at other Concierge desks or events as needed.

* Learn the Maximo campus work order system and enter dorm and facility work orders.

* Assist the Concierge office and events in peak times.

* Cross-train for other Concierge desks and duties.

* Other various duties as assigned by supervisors.

COMPETENCIES

EDUCATION:

Requires a High School diploma or GED.

EXPERIENCE/SKILLS/ABILITIES:
Previous clerical and customer service experience helpful. Must have excellent interpersonal, organizational, and multitasking skills. Must be personable and able to meet and greet customers with a cheerful attitude. Must be knowledgeable of information needed to accurately answer questions about the facility and be detail-oriented. The ability to make decisions and act effectively in stressful situations is required. Must have basic computer knowledge;

experience with Microsoft Word and Excel is helpful.

Must maintain a high level of confidentiality of information.

Maintains compliance with the Family Educational Rights and Privacy Act (FERPA) policy and its procedures

Equal Employment Opportunity:

Oral Roberts University promotes equal employment opportunities for all individuals regardless of differences in race, color, religion, sex, national origin, age, disability, or veteran status.