Intake Specialist​/Case Administrator

Job Details for Intake Specialist/Case Administrator

Court Name/Organization Oklahoma Northern Bankruptcy Court

Overview of the Position The Intake Specialist/Case Administrator position plays a crucial role in the court's operations by seamlessly combining customer service and case management responsibilities. This position is responsible for processing court documents filed either in-person or electronically. Additionally, they monitor and perform required procedural steps to ensure accurate handling and progression of cases through the legal system.

• CL 23, High school graduation or equivalent and two years of general experience are required*.
• CL 24, one year of specialized experience equivalent to work at the CL-23, is required.

The successful applicant must have excellent communication, research, writing and interpersonal skills with the ability to work with others and have the ability to learn new technologies. The incumbent must be able to multitask, be highly self-motivated, and proactive. The ability to maintain confidentiality is required.

Preferred Qualifications:

• Bachelor’s degree in a related field, from an accredited college or university.
• Progressively responsible clerical or administrative experience requiring the regular and recurring application of clerical procedures that demonstrate the ability to apply a body of rules, regulations, directives, or laws and involve the routine use of specialized terminology and automated software and equipment for word processing, data entry or report generation. Such experience is commonly encountered in law firms, legal counsel offices, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate headquarters or human resources/payroll operations.
• Experience in using Electronic Case Filing (CM/ECF), Adobe Acrobat, Microsoft Word, Microsoft Excel, Outlook.
• Experience with Zoom and Teams videoconferencing and digital recording.

General Experience
:
Progressively responsible clerical, office, or other work that indicates the possession of, or the ability to acquire the particular knowledge and skills needed to perform the duties of the position.

* Educational Substitution
:
Education above the high school level may be substituted for required general experience on the basis of one academic year (30 semester or 45 quarter hours) equals one year of general experience.

Progressively responsible clerical experience requiring the regular and recurring applications of clerical procedures, including, but not limited to keyboard skills; demonstrated ability to comprehend and apply a body of rules and regulations, laws or directives; proficiency with Microsoft Office products and other computer skills; record maintenance; and review of documents to determine conformity with regulations and requirements. Such experience is commonly encountered in law firms, banking and credit firms, educational institutions, social service organizations, insurance companies, real estate and title offices, and corporate settings.

Education may not be substituted for specialized experience because operational court support positions require hands-on experience to be credited as specialized experience.

Court employees are entitled to the same benefits as other federal government employees. These benefits include 11 paid holidays per year, paid annual and sick leave, health, dental vision, life and long-term care insurance benefits, flexible benefits, and wellness and employee assistance programs.

The federal Judiciary is an Equal Employment Opportunity employer.