Internship & Practicum Specialist

Education, Qualifications, and Experience

• Data entry and clerical experience
• Success working in a team
• Strong attention to detail
• Ability to work independently
• Proficient in technology tools such as MS Office, database software, and internet-based software

• Familiarity with onboarding procedures, compliance requirements, and basic HR processes
• Knowledge of scheduling systems and coordination across multiple teams
• Basic understanding of data tracking and reporting needs within a program

• Strong organizational and time management skills
• Ability to coordinate schedules and manage multiple moving pieces
• Clear and professional communication with students, staff, and leadership
• Proficiency in technology tools (MS Office, databases, Teams, email systems)
• Ability to track, maintain, and update program data accurately

• Manage multiple tasks and shifting priorities
• Problem solve and follow through on requests independently
• Communicate effectively across departments
• Stay detail oriented while managing high volume tasks
• Adapt to changing needs and support overall program operations
• Demonstrates and models continuous learning while contributing to a positive and supportive learning environment

In addition, must possess skill in working cooperatively and effectively with clients, staff, management, and other professional groups; in exercising mature judgment in dealing with people; in presenting ideas clearly and accurately; in reading and comprehending the English language; and in communicating effectively, both orally and in writing.

This position is responsible and held accountable for the following duties:

• Scheduling and Coordination: Coordinate high volume student scheduling, including interviews, shadowing, and program activities across multiple teams; confirm and adjust schedules as needed with students, supervisors, and staff
• Application and Communication Support: Pull and review applications from UKG; follow up on missing or incomplete information; respond to ongoing program inquiries and ensure timely communication with applicants and staff
• Help Desk and Document Management: Handle and respond to a high volume of help desk tickets, including liability insurance requests and shadowing coordination; review, organize, and maintain student documentation
• Onboarding Support: Coordinate onboarding logistics, including screenings, badges, and New Hire Orientation; track onboarding steps and follow up to ensure completion across multiple students at different stages
• Program Events and Surveys: Coordinate and track program surveys; plan and send invitations for program events; track registration and attendance and support event logistics
• Data and Program Support: Maintain program tracking systems and ensure data is accurate and up to date; support scheduling and facility coordination; ensuring compliance requirements are met; provide ongoing administrative and operational support to the Internship and Practicum program; contribute to program outcomes
• CCBHC Concept Support: Understands and promotes our Certified Community Behavioral Health Clinic (CCBHC) concept by providing or supporting community-based mental and substance use disorder services; advancing integration of behavioral health with physical health care; assimilating and utilizing evidence-based practices on a more consistent basis; and promoting improved access to high quality care
• Performs other reasonably related duties as assigned by the immediate supervisor or other management as requested
• Meet or exceed “satisfactory” expectations at any scheduled job performance evaluation
• Regular and predictable attendance is essential and expected for this position

Must perform the specific job duties as listed above to meet position expectations.