Administrative Technician III

Administrative Technician III E16C

Location:

Tulsa, Oklahoma.

Job related travel is occasional. Must possess a valid driver's license and must maintain required car insurance.

• 24 months of clerical office experience; or an equivalent combination of education and experience

• This position is a full-time in an office setting
• Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately
• Demonstrate the ability to handle difficult situations with respect and courtesy
• Serves as the EBT clerk
• Make appropriate program referrals to community resources
• Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner
• Participate in individual and staff conferences
• Must attend all mandatory trainings associated with the position
• Writes, presents, and interprets information in a clear, concise, and organized manner
• Maintain compliance with Adult and Family Services business processes, policies, and standards
• Performing various backup duties as required.

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.