Operational Resource Manager

## Operational Resource Manager Solicitarremote type:
Onsite locations:
Tulsa, OKtime type:
Full time posted on:
Publicado hoyjob requisition :
R0037220
** About HUB International
** HUB International is a leading global insurance broker, offering a comprehensive range of property, casualty, risk management, life and health, employee benefits, investment, and wealth management solutions. With more than 650 offices and over 22,000 employees across North America, we are committed to helping individuals and businesses evaluate and manage their risks and insurance needs with personalized service, while our dedicated team delivers expert guidance and tailored solutions to ensure superior customer experience and lasting value for our clients.
** Why Choose HUB?
** Throughout our network we offer a competitive, exciting, and friendly work environment that strategically positions our employees for longevity and success. At HUB, we believe in investing in the future of our employees and providing continuous opportunities for growth and development.  Our entrepreneurial culture fosters an environment that empowers our people to make the best decisions for our customers and organization, focusing on expanding the industry knowledge of our insurance professionals to better serve our valued clients.

We are committed to providing you with competitive and flexible benefits options that are rooted in your current needs yet evolve as your needs change over time. Join us in taking the first step toward creating a future that combines a diverse, challenging work environment with financial security and career satisfaction.

We are the perfect fit if you:
• are seeking a progressive work environment at a rapidly growing organization
• have a desire to help others protect their future
• have an entrepreneurial spirit and are challenged by the opportunity to grow the business
• are focused on learning and development to enhance your industry knowledge and expertise
• are a self-starter willing to invest time and energy to learn the technical aspects of our business
• believe in integrity and building success by developing relationships with others
** Primary Role:
** The Operational Resource Manager at HUB International is an integral member of the operations team and will provide direct support related to operations and client services.
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* Duties and Responsibilities:

** The duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas to cover absences, equalize peak work periods or otherwise to balance the workload.
* Manage and maintain front desk area, lobby and help with upkeep in kitchen/lounge area
* Maintains a professional, welcoming, and brand-consistent environment for all clients, visitors, and employees, serving as a key ambassador of the organization's first impression and overall workplace culture
* Answer multi-line phone system (including transfers)
* Manage and distribute of incoming and outgoing mail
* Scan mail into our Agency Management System and deliver it electronically to client service teams
* Provide other clerical functions as needed such as photo coping, stuffing envelopes, preparing policy books, assembling Auto
* Provide clerical and administrative support to operations and client service departments
* Assist with HUB event planning and execution
* Provide assistance to other specialized OSC positions (ie: licensing, multi-media, carrier relations, accounting)
* Ordering of office supplies
* Building liaison/logging work orders as needed
* Vendor management/repairs (mail, equipment)
* Provide oversight and organization of OSA team members to carry out various administrative tasks.
* Miscellaneous administrative duties/projects as needed
** Key

Competencies:

** To perform the job successfully, an individual should demonstrate the following competencies:
* Teamwork – Supports all organizational departments in a…