Business Office Coordinator

Sevita seeks a Business Office Coordinator to support smooth, person-centered healthcare operations. In this role, you will manage daily office workflows, client intake, scheduling, and records while ensuring accuracy and confidentiality. You'll assist with billing, insurance verification, and reporting, partnering closely with clinical and program teams. As a key point of contact for individuals and families, you'll provide responsive, compassionate service.

Sevita offers training, development, and an inclusive culture where your administrative expertise helps improve lives every day.

Responsibilities

• Oversee daily business office operations, including reception and administrative workflows
• Process client intake, maintain accurate electronic and paper records, and ensure data privacy compliance
• Support billing, insurance verification, and payment posting in coordination with finance
• Prepare reports, track KPIs, and assist with budget and expense monitoring
• Coordinate staff schedules, meetings, and office communications
• Serve as a primary point of contact for client and family inquiries, ensuring excellent service
• Collaborate with clinical and program teams to support smooth service delivery
• Maintain office supplies, vendor relationships, and basic facilities coordination
• Assist with onboarding paperwork and HR-related documentation for new hires
• Continuously improve office processes to enhance efficiency and quality

Required Skills

• Healthcare office administration
• Medical billing and coding fundamentals
• Insurance verification and authorization
• Electronic health record (EHR) systems
• Data entry and database management
• Microsoft Office (Excel, Word, Outlook)
• Scheduling and calendar management
• Customer service and call handling
• Basic budgeting and financial reporting
• Knowledge of HIPAA and patient privacy regulations