Business Development Manager

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Company car
• Competitive salary
• Dental insurance
• Health insurance
• Training & development
• Vision insurance

Servpro Team Jones is hiring a Business Development Executive (BDE) in the property restoration and disaster recovery industry.

The primary objective of the BDE is to secure a steady stream of referral business and formal service agreements that guarantee priority response and revenue generation.

The BDE negotiates and executes Emergency Response Agreements (ERAs), also known as Master Service Agreements (MSAs) or Contingency Plans, establishing the restoration company as the priority responder for a commercial property in the event of a disaster.

The BDE educates property owners and facility managers on the value of proactive disaster planning, ensuring that terms align with the company’s capabilities and the client’s risk management protocols.

The BDE works to secure placement on Preferred Vendor Programs (PVPs) or direct repair networks, guaranteeing a steady volume of claims referrals in exchange for adherence to strict service level agreements (SLAs) and standardized pricing.

The BDE assembles and submits comprehensive documentation packages to regional claims offices or third-party vendor management networks, ensuring all prerequisites are met.

The BDE is responsible for managing the entire sales pipeline, from initial prospecting to contract execution and ongoing account management, using CRM software such as Dash, Salesforce, or specialized restoration CRMs.

They maintain accurate, detailed notes on client preferences, track lead progression, and submit weekly activity reports outlining visits, meetings, and progress toward revenue goals.

Ongoing account management is critical. The BDE serves as the primary account manager, acting as a bridge between the client and the internal operations and estimating teams.

They review completed jobs to ensure quality standards, collaborate on appreciation initiatives, and address conflicts to maintain partnership longevity.

• B2B Sales Expertise
  :
  Proven ability to navigate long sales cycles, negotiate contracts, and close deals with commercial entities and insurance carriers.
• Industry Knowledge
  :
  Understanding of property damage restoration processes, construction terminology, and estimating software (e.g., Xactimate).
• Strategic Planning
  :
  Ability to develop geographic routing plans, target high-value verticals, and create actionable business development strategies.
• Interpersonal Skills
  :
  Exceptional communication, relationship-building, and conflict-resolution skills to inspire loyalty and trust among referral partners.

• Bachelor’s degree in marketing or business or equivalent experience preferred
• A minimum of 5 years of direct sales experience
• Strong process and results driven attitude
• Experience in the cleaning, restoration, or insurance industry is preferred

• Ability to repetitively push/pull/lift/carry objects
• Ability to work with/around cleaning agents
• Ability to successfully complete a background check subject to applicable law