Lead Director, Strategic Planning; Aetna Business Office
Listed on 2026-06-19
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Business
Operations Manager
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Key Responsibilities- High energy, extremely collaborative and communicative team player with experience working in fast‑paced, cross‑functional team environments.
- Experienced in developing and maintaining excellent relations with executives, customers, operations, and colleagues at all levels.
- Growth mindset, approaching challenges with a sense of urgency; able to work well under pressure and take direction.
- Contributes to the development of complex strategies that encompass the organization’s goals and position by utilizing project management tools, data analyses, and stakeholder feedback.
- Responsible for managing, directing, and planning multiple complex programs and projects at the same time.
- Partners with cross‑functional teams to ensure successful execution of foundational and transformative strategic initiatives.
- Applies advanced knowledge in the development of work‑plan deliverables, tasks, and decision making by lending subject‑matter expertise, institutional knowledge, and program and project management skills.
- Proactively evaluates program and project activities, builds contingency plans, executes corrective action, and monitors issue resolution to mitigate risks such as scope, resource, and/or budget variances.
- Audits processes and procedures for consistency, efficiency, and cost effectiveness.
- Guides junior colleagues through consultation and mentoring and provides functional but matrixed supervision for day‑to‑day activities.
- The candidate will have a strong work ethic, be a self‑starter, and be able to be highly productive in a dynamic, collaborative, high‑performance environment.
- Broad exposure to all aspects of the company’s business and significant interaction with all business leaders; highly effective in a matrixed environment and able to navigate the organization quickly.
- Adroit at execution and delivery (planning, delivering, and supporting) skills.
- Demonstrated ability to effectively manage multiple high‑priority programs and projects simultaneously with impeccable attention to detail and organization.
- Exceptional ability to distill large volumes of information into polished, executive‑ready materials with superior clarity, storytelling, and formatting precision.
- Mastery of problem solving and decision‑making skills.
- Ability to work east‑coast time zone.
- Mastery of growth mindset – agility and developing yourself and others.
- Excellent written and verbal communication skills, particularly the ability to convey information in an accessible, concise, and clear manner.
- A minimum of 10 years’ work experience in health care, insurance or a related field.
- A minimum of 7 years’ experience in strategic program/project management.
- Must be able to travel 20–30% as necessary.
- Experience working directly with senior executives.
- Master’s degree in a business or healthcare related field.
Bachelor’s degree preferred or a combination of professional work experience and education.
CompensationThe typical pay range for this role is: $ – $. This pay range represents the base hourly rate or base annual full‑time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. The position is eligible for a CVS Health bonus, commission or short‑term incentive program in addition to the base pay range, and includes an award target in the company’s equity award program.
Benefits- Medical, dental, and vision coverage.
- Paid time off.
- Retirement savings options.
- Wellness programs.
- Other resources available based on eligibility.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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