Community Events Specialist

Overview

Our mission is Better Health. Our passion is helping others.

What's Your Why?

• Are you looking for a career opportunity that will help you grow personally and professionally?
• Do you have a passion for helping others achieve Better Health?
• Are you ready to join a growing team that shares your mission?

Why Join Our Team:
At Better Health Group, it's our commitment, our passion, and our culture that sets us apart. Our Team Members make a difference each and every day! They support our providers and payors, ensuring they have the necessary tools and resources to always deliver best‑in‑class healthcare experiences for our patients. We don't just talk the talk - we believe in it and live by it.

Be part of a team that shares your passion and drive, and start living your purpose at Better Health Group.

Position Objective

The Community Events Specialist is the autonomous owner of all community event activity within the state of Oklahoma, responsible for delivering high‑quality, compliant educational events and community outreach activities that support Medicare beneficiary awareness and expand access to Better Health Group's care model. Operating within the enterprise‑wide strategy, standards, and Medicare regulatory framework established by the Manager, Community Events, the Specialist exercises full independent judgment over how those standards are applied regionally, including complete ownership of the regional event budget, independent authority over vendor and partner decisions, and full accountability for regional event outcomes.

The Specialist functions as the primary regional decision‑maker for operational matters and does not require case‑by‑case managerial approval for day‑to‑day activities within the approved budget, strategic framework, and compliance guidelines. All event activity must comply with applicable CMS Medicare marketing regulations (42 CFR Part 422/423 Subpart V), Anti‑Kickback Statute (AKS) requirements, and Better Health Group’s internal compliance policies.

Regional Event Planning & Execution

• Own the end‑to‑end planning and execution of all community events within the assigned region, including broker engagement sessions (25–100 attendees) and large‑scale events (up to 100–300 attendees), from concept through post‑event analysis.
• Apply enterprise event standards to regional programming, independently determining how those standards are implemented given regional market conditions, partner expectations, and logistical realities.
• Independently classify each event as an educational event or a marketing event consistent with CMS definitions, and ensure all event activities, materials, and conduct strictly adhere to the rules governing that event type, including the prohibition on conducting enrollment activities at educational events.
• Exercise independent authority over venue selection, event format, and logistics, including coordination of catering, A/V, and signage, ensuring that any food, beverages, or gifts provided to Medicare beneficiaries do not exceed nominal value thresholds under CMS and OIG guidance.
• Ensure that all event marketing materials distributed to Medicare beneficiaries comply with CMS marketing guidelines and, where required, have received applicable CMS or health plan review and approval prior to use; elevate material review needs to the Manager and compliance team in accordance with established timelines.
• Resolve day‑of event issues under own authority; elevate to the Manager and/or compliance team any situation involving potential regulatory exposure, including unplanned enrollment activity, beneficiary complaints, or unanticipated broker conduct.
• Manage invitations, RSVPs, attendance tracking, and post‑event follow‑up communications in compliance with CMS rules prohibiting unsolicited contact with Medicare beneficiaries and in accordance with HIPAA requirements for any use of attendee contact information.

Regional Budget Ownership & Financial Accountability

• Hold full and independent ownership of the regional community events budget, with autonomous authority to allocate, commit, and reallocate funds across all regional event activities without…