Business Operations Manager; Healthcare

Business Operations Manager (Healthcare)

Del Richt Research | Posted Feb 16

Full-time

Del Richt is a leading national clinical research site network dedicated to advancing medicine through innovative clinical trials. With a network of 33 clinical research sites, we are committed to advancing new treatments and therapies that change lives. We value innovation, collaboration, and growth—both for our patients and our team members.

In this position, you will play a crucial role in our business development team. Using your healthcare expertise, you will provide essential insights and enrollment data to support our clinical trial pipeline, ensuring timely and impactful solutions for our clients and the communities we serve.

• Expand our clinical trial pipeline and secure new trials across all Del Richt sites.
• Support business development efforts by prospecting and promoting our services to pharmaceutical companies and contract research organizations (CROs).
• Generate weekly reports on pipeline and client activities to inform strategic decisions.
• Manage the patient enrollment questionnaire process with potential clients to assess trial feasibility.
• Coordinate with leadership to align operational goals with strategic objectives.
• Assist in developing client engagement strategies and contribute to client presentations.
• Analyze potential study opportunities and develop tailored sales plans for target clients.
• Maintain a comprehensive understanding of Del Richt’s services and capabilities.
• Record and organize customer interactions and opportunities.
• Follow up on trial opportunities and support the launch of new studies at our clinical sites.

• 4 years of professional work experience.
• Technology savvy; familiarity with Mac and Google platforms is essential.
• Exceptional organizational skills.
• Excellent written and verbal communication abilities.
• Proficiency with Microsoft Office Suite.
• Preferred:
  Healthcare exposure highly desirable.
• This role is Monday‑Friday onsite; no remote or hybrid applications will be considered.
• Prior experience in business development or clinical research is a plus, but not required.

• Be self‑motivated, energetic, and positive.
• Exhibit remarkable organizational skills.
• Possess strong problem‑solving and planning abilities, with a proactive mindset.
• Take ownership of tasks from inception to completion and assume responsibility for personal success.

• Medical, Dental, Vision with generous employer‑paid contributions.
• Short and long‑term disability and group life coverage.
• Paid Time Off that increases throughout your career with the company.
• 401(k) with discretionary match/profit sharing.
• Exceptional bonus plans.

Full‑time 40+ hrs

We are an equal‑opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.