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Director of Call Center Operational Excellence

Job in Tulsa, Tulsa County, Oklahoma, 74145, USA
Listing for: Avantive Solutions
Full Time position
Listed on 2026-07-11
Job specializations:
  • Business
    Operations Management
Salary/Wage Range or Industry Benchmark: 75000 - 95000 USD Yearly USD 75000.00 95000.00 YEAR
Job Description & How to Apply Below

Avantive Solutions is seeking a Manager of Operational Excellence. This leadership position focuses on operational health and efficiency in a call center environment, managing various technical platforms and staff coordination.

The ideal candidate will have over 5 years of progressive experience in high-volume call centers, technical expertise with enterprise dialers, and a strategic mindset aimed at optimizing KPIs. The role offers competitive benefits including medical, dental, vision, and a 401k program.

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