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Process Improvement Specialist – Taxpayer

Job in Tulsa, Tulsa County, Oklahoma, 74145, USA
Listing for: State of Oklahoma
Full Time position
Listed on 2026-07-14
Job specializations:
  • Business
    Change Management
Salary/Wage Range or Industry Benchmark: 80676 - 98604 USD Yearly USD 80676.00 98604.00 YEAR
Job Description & How to Apply Below
Position: Process Improvement Specialist – Taxpayer Experience

The State of Oklahoma is seeking a TRC Process Manager to lead process improvement initiatives across agencies, enhancing taxpayer satisfaction and operational efficiency. You will partner with the Taxpayer Resource Center Director and other managers to design, implement, and sustain streamlined workflows, with an emphasis on data-driven decision making.

You will develop training, manage stakeholders, and communicate findings through dashboards and reports to executive leadership, driving

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