Client Onboarding Project Manager

Introduction

At Gallagher, we help clients face risk with confidence because we believe that when businesses are protected, they’re free to grow, lead, and innovate. You’ll be backed by our digital ecosystem: a client‑centric suite of consulting tools making it easier for you to meet your clients where they want to be met. Advanced data and analytics providing a comprehensive overview of the risk landscape is at your fingertips.

Here, you’re not just improving clients' risk profiles, you’re building trust. You’ll find a culture grounded in teamwork, guided by integrity, and fueled by a shared commitment to do the right thing. We value curiosity, celebrate new ideas, and empower you to take ownership of your career while making a meaningful impact for the businesses we serve. If you’re ready to bring your unique perspective to a place where your work truly matters;

think of Gallagher.

We’re looking for a Client Onboarding Project Manager to support client accounts with clear communication, strong planning, and day‑to‑day project delivery. You’ll manage onboarding projects from start to finish. You’ll work with clients and internal teams to keep work moving, solve issues early, and make sure every project meets the agreed brief. You’ll also support technical implementation and help turn plans into action.

• Lead client onboarding projects and keep them on track.
• Manage timelines, budgets, tasks, and project updates.
• Work closely with clients and internal teams to share progress and remove blockers.
• Give practical advice and help solve problems quickly.
• Review briefs, drafts, edits, and final work to make sure it’s accurate and complete.
• Handle proofreading, print checks, and production coordination when needed.
• Build strong working relationships with clients, partners, and colleagues.
• Support the quality and consistency of all project work.
• Use your technical implementation skills to help projects run smoothly.
• Use your client service skills to create a positive experience for every account.

• You have a bachelor’s degree and at least 3 years of related experience.
• You have proven project management experience.
• You’re highly organized and can handle several tasks at once.
• You work well under pressure and meet tight deadlines.
• You’re confident using Microsoft Office and other common business tools.
• You have strong writing, copyediting, and proofreading skills.
• You’re comfortable working with both technical details and client needs.
• You communicate clearly and build trust with others.
• You enjoy finding workable solutions.
• CPD is a plus, and it’s great if you keep building your skills.

We offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to, previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

• Medical/dental/vision plans, which start from day one.
• Life and accident insurance.
• 401(K) and Roth options.
• Tax‑advantaged accounts (HSA, FSA).
• Educational expense reimbursement.
• Paid parental leave.

• Digital mental health services (Talkspace).
• Flexible work hours (availability varies by office and job function).
• Training programs.
• Gallagher Thrive program – elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing.
• Charitable matching gift program.
• And more…

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities.

We…