Career Coach

About Madison Strategies Group

Are you the person your friends and family go to for advice? Do you want to go to work every day knowing you are positively impacting people's lives?

Madison Strategies Group is a local nonprofit organization dedicated to empowering individuals in the community by providing comprehensive workforce development programs. The passion for our community is the driving force behind the Madison Strategies team, striving to create access to high-quality education, fulfilling employment, and upward economic mobility for all. We are always looking ahead and innovating to ensure our programs meet the needs of the workforce and community.

We’re looking for career coach professionals with exceptional interpersonal and organizational skills who will guide and support customers as they explore new careers, enroll and complete training, and gain employment to build a brighter future for themselves and their families. We know the work we do is both highly challenging and profoundly rewarding. Our successes come from positive attitudes, diversity of thought, collaborative work, and compassionate customer service.

We hold ourselves to the highest standard because we know the importance of our work for the community.

• Meet with potential customers for all programs to learn about their employment history, educational background, and career goals to identify suitability for the multiple programs
• Advise customers individually and in small groups in career development techniques, such as job search and application strategies, resume writing, and interview skills
• Evaluate customers' abilities, interests, and individual strengths using assessments, interviews, or professional sources
• Conduct goal-setting meetings with customers and maintain consistent communication to track progress toward their employment, advancement, and/or education and training goals
• Assess needs and assist customers in overcoming obstacles by making appropriate referrals, including scheduling problems, childcare, transportation, family crises, and other life situations
• Enroll customers in educational programs based on interests, aptitudes, or assessments
• Promote career and employment-related programs and events, such as job fairs and career workshops

• Meet the program’s goals for customers completing training programs, job placement, promotion, and job retention
• Record daily activity in Salesforce and report weekly progression toward program goals
• Complete customer-facing and internal tasks on time utilizing the organization's project management system
• Work closely with Program Coordinators to meet program goals, strategically solve problems, and provide backup support to the Program Coordinators
• Collaborate to ensure customers' progress toward career and employment goals
• Work collaboratively with the Business Services Team to determine the types of jobs that match the skills and qualifications of training graduates

• 1-2 years of previous mentoring, coaching, or relatable experience
• Minimum of 2 years successfully working in an office environment
• Schedule flexibility; occasional evening and weekend work required
• Personal transportation that can be used throughout the workday
• Comfortable conducting presentations in front of small groups or one-on-one setting

• Post-secondary education; BA, or BS degree preferred
• Skilled in planning, identifying priorities, and providing solutions
• Desire to work as part of a team driven by data and results, dedicated to achieving positive outcomes while maintaining a positive atmosphere
• Ability to thrive in a fast-paced and collaborative work culture
• E…