Member Service Representative; Bilingual in English & Spanish - Tulsa, OK

Position: Member Service Representative (Bilingual in English & Spanish) - Tulsa, OK
Description

Energy One Federal Credit Union is seeking a qualified Bilingual Member Service Representative fluent in Spanish and English to join our team in Tulsa, OK. This role is ideal for a customer-focused professional who enjoys helping members with their financial needs while delivering exceptional service.

In this position, you will assist members with loan applications, opening new accounts, and teller transactions, while using effective Spanish communication skills to support our diverse membership and enhance the overall member experience. Strong member service, sales, and cross-selling skills are essential for success in this role.

Excellent benefits are available:

• 401(K)
• 401 (K) matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Flex Spending Account (FSA)
• Life Insurance
• Paid Time Off

Requirements

• Fluent in spoken Spanish (required)
• 1 year of Loan Officer expeience
• 2 years of banking/credit union experience
• Customer service experience required; financial institution experience preferred
• Strong communication, sales, and relationship-building skills
• Attention to detail and commitment to accuracy
• Ability to handle confidential information professionally