Dispatcher WeekendsEvening

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

• Perform, conduct, and complete thorough preventative maintenance on all heating, ventilation air conditioning systems and refrigeration equipment.
• Inspect and clean all types of HVAC/R equipment.
• Maintain a professional appearance and attitude.
• Utilize broad understanding of smartphone technology for digital communication and documentation.

• Coordinate daily schedules and routing of Service Technicians.
• Ensure efficient field operations and exceptional customer service.
• Receive incoming service and repair calls, gather customer information.
• Schedule and dispatch requests in a timely manner.
• Manage multiple priorities in a fast-paced environment.

• Positive attitude
• Ability to multitask
• Professional phone demeanor
• Excellent verbal communication
• Professional appearance
• Follow operational procedures
• Strong customer service orientation
• Effective organizational and communication skills
• Excellent written communication
• Team player
• Attention to detail
• Typing 50+ WPM
• Learn new software
• MS Word, MS Excel

Weekends/Evening work required.