Operations Host

Description

Are you ready to be part of an exciting team that keeps the magic alive at the park? As a Park Operations Host, you’ll play a vital role in maintaining our attractions, delivering top‑notch guest service, help to execute fun events, and managing our parking lot like a pro. Your attention to detail and passion for guest engagement will ensure everyone has an unforgettable experience.

• Keep the park in tip‑top shape, from attractions to event setups, ensuring everything runs smoothly.
• Provide exceptional service to our guests by helping them navigate the park and ensuring they have a great time.
• Assist in setting up and tearing down events, from tables and chairs to tents and signage, making sure every detail is perfect.
• Manage parking flow with ease, directing guests to spots and keeping things running smoothly before and after the park opens.
• Work alongside an amazing team that thrives on excitement and fun while always upholding safety and operational standards.

• Individuals who are eager to work throughout the week, including weekends and holidays, and thrive in a dynamic, fast‑paced environment.
• Individuals who love walking, staying active, and working outside, this is the job for you!
• People who interact with guests and serve the community; every day brings a new opportunity to create memorable experiences for our guests.
• Motivated individuals who take pride in their work and enjoy being part of a high‑energy team.

• The Operations Team is front and center, engaging with our guests and keeping the fun flowing from open to close! If you thrive in a dynamic, fast‑paced environment and are ready to make every moment count, this is the team for you. From unlocking the gates at sunrise to ensuring everything runs smoothly until the final guest leaves, the Operations Team is always on the move, creating unforgettable experiences and keeping the park buzzing with energy.

• Must be 18 years of age.
• Ability to provide world‑class service to peers, leadership and guests.
• Ability to prioritize daily tasks.
• Ability to follow department and company policies, procedures and safety guidelines.

• Must have the ability to stand for extended periods of time; exhibit manual dexterity to use equipment; see and read printed material, physical agility to lift and carry up to 50 pounds individually, and 100 pounds with assistance, to bend, to stoop, to walk and to reach overhead. Must be able to carry, place and climb ladders of varying heights.
• Perform the following physical activities: kneeling, squatting, bend floor‑to‑waist/waist‑to‑overhead, reach overhead, stand, sit, lift and walk indoors and outdoors for extended periods of time, simple grasp and fine hand manipulations tasks.
• Must have the ability to climb ladders and work around heights and maneuver through tight spaces associated with playground elements.
• May shovel and remove snow and ice from designated areas such as sidewalks, parking lots, entryways as required.
• Must be proficient in swimming and operating kayaks, and paddle boats.

While performing the duties of this job, the employee may be exposed to weather conditions varied from very hot to very cold based on the season. The noise level greatly varies based on attendance, programming, and location in the park.

• The ability to communicate verbally with large groups.
• The ability to work and interact positively with children and families.
• The ability to successfully complete CPR training.
• Ability to regularly work weekends, holidays, and non‑traditional hours as dictated by the needs of the park.
• Ability to perform all cleaning duties.

• Previous experience in a customer service role.
• High School Diploma or GED.
• Background in athletics or outdoor activities.
• 1 to 2 years of experience working with children and families in an environment that involved providing guided instruction.