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Business Process Transactions Analyst

Job in Tulsa, Tulsa County, Oklahoma, 74116, USA
Listing for: eTeam Inc.
Full Time position
Listed on 2026-06-10
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, HelpDesk/Support, Bilingual
Job Description & How to Apply Below
Job Title:
Business Process Transactions Analyst

Duration: 3 months Contract
Location:
Remote


Responsibilities
  • Answer customer inquiries by providing high-quality responses
  • Efficiently process transactions and track responses to ensure completion.
  • Enhance and strengthen relationships between our clients and customers by using strong communication skills, keen listening skills, and empathy.
  • Efficiently access and navigate systems to provide a complete and integrated response to the customer’s inquiry.
  • Perform responsibilities in a consistent, professional manner while exercising strong verbal, interpersonal, and high-quality service skills.
  • Required Qualifications
  • High school diploma or equivalent required.
  • Proficiency with PC and Microsoft Office
  • Customer service experience required.
  • Ability to work a shift during the hours of operation
  • Must be flexible with overtime; shifts may occasionally change based on business needs.
  • A passion for serving customers and a personal commitment to attendance in a dynamic, fast-paced environment.
Preferred Qualifications:
  • Prior call center experience preferred.
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