Customer Service Assistant - Children's Department Job Tulsa area,Oklahoma USA,Customer Service/HelpDesk

Position:Customer Service Assistant
- Children's Department

Location: Hardesty Regional Library

8316 E 93 St.

Tulsa, OK

Job :12800

# of Openings:1

Customer Service Assistant
- Children's Department

At Tulsa City-County Library, we do more than provide access to books—we connect people to opportunity. Every day, our employees create welcoming spaces, build connections, solve problems, and help customers from all walks of life access the tools they need to learn new skills, discover new ideas, access resources, and build brighter futures. If you're passionate about making a meaningful impact in your community, we invite you to explore a career with Tulsa City-County Library.

The Customer Service Assistant
in the Children's Department at
Hardesty Regional Library will provide exceptional customer service experiences, while promoting lifelong learning and curiosity with open access to all. Provides direction to customers concerning library services and circulation policies; performs other duties as assigned; is flexible and adaptable throughout the workday, in the type and location of work to be accomplished.

Some additional responsibilities include:

Provides general information in person and by phone assisting customers in locating and discovering materials, connecting with available library services, or providing information about the library, referring questions to the appropriate resource;
Assists customers with self check-out machines by instructing how to charge, renew, and discharge library materials to/from customers;
Registers customers by issuing and updating library cards;
Maintains orderly service areas;
Maintains periodical collections, sorts gift items, and prepares new books for circulation as directed;
May help customers with basic technology and Internet problems;
May assist Librarians with programming, as assigned;
Performs other duties as assigned.

Education and Experience:

High school diploma or G.E.D. required;
Past experience interacting with customers preferred.

Customer Service Assistant

Location:

Hardesty Regional Library - 8316

E. 93rd St. Tulsa, OK. 74133

Salary: $14.42/hr.

Status:
Part time 20hr./week

Schedule:

Monday: 9am - 1pm

Tuesday 4:00 pm - 9:00 pm

Sunday 1:00 pm - 5:00 pm

What It's Like to Work at Tulsa City-County Library

Library work is about people first. Our employees actively engage with customers, provide exceptional service, and help connect people to the resources they need to learn, grow, and succeed. We serve customers from all backgrounds and life experiences, and we value empathy, respect, curiosity, and a commitment to public service. If you enjoy helping others and making a meaningful impact in your community, you'll thrive at Tulsa City-County Library.

Customer

Service Assistant