Phone Distribution Agent

Phone Distribution Representative

We are seeking a tech-savvy and customer-focused Phone Distribution Representative to assist individuals needing an assisted phone service. This position follows established procedures to verify eligibility, complete required steps, and distribute devices.

• Assist customers through the phone enrollment and distribution process
• Follow established procedures and guidelines accurately
• Enter and update customer information using computer systems
• Explain basic phone features and setup instructions
• Provide friendly and professional customer service
• Troubleshoot basic technology issues when needed
• Maintain accurate records and documentation

The ideal candidate is patient, organized, comfortable with technology, and enjoys helping people
. You should be able to quickly learn new systems and confidently assist customers through each step of the process.

• Proficient with computers, smartphones, and technology
• Comfortable learning and following detailed processes
• Strong communication and customer service skills
• Ability to work independently and stay organized
• Reliable and professional
• Previous customer service or technology experience is a plus

Pay: $12 an hour with a 40 hour work week