Education and Merchandising Assistant Job Tulsa area,Oklahoma USA,Education / Teaching

Description

About the Organization

The American Song Archives, LLC (ASA) in Tulsa, Oklahoma is the home of the archives of Bob Dylan, Woody Guthrie, Phil Ochs, Tom Paxton, Cynthia Gooding and many other archival and library collections. The ASA welcomes visitors from around the world to the Woody Guthrie Center and Bob Dylan Center—located in Tulsa’s vibrant Arts District and adjacent to the historic Greenwood District—and hosts academics and writers who utilize the archives for scholarly research.

Position Purpose

The Education and Merchandising Assistant will coordinate education and merchandising needs for ASA. They will work independently as well as with team members to engage with students, fulfill merchandise orders and provide general support for the education and gift shop needs. In addition, the Education and Merchandising Assistant will assist with defining and planning Education and Merchandising strategies for a broad range of projects within ASA.

Responsibilities / Essential Duties

Fulfill online orders for Woody Guthrie Center and Bob Dylan Center packing from inventory and coordinating pick up from UPS, USPS, Fedex, etc.

Manage online shop email, responding to all customer correspondence in a timely manner

Count and receive new products, deliveries and transfers into the inventory

Access the off-site storage unit for transferring low stock items

Create quarterly low stock reports for future purchasing

Participate in bi-annual inventory counts

Coordinate with teachers to assist in scheduling and confirm booking of field trips

Prepare educational packets for teachers and students

Welcome school groups upon arrival for field trips

Assist in leading tours and activities

Supervise students during their visit

Provide support to teachers and chaperones, addressing any questions or needs during their visit

Collect and compile feedback from teachers

Communicate with educators and community members to provide information about upcoming programs and events

Assist in promoting education programs at community events

Assist in preparation and execution of educational programming, workshops and events

Occasionally facilitate educational activities and tours for school groups, families and other audiences under the guidance of the Education Manager

Assist in after school programming offsite

Other duties as assigned

Requirements

Education and Experience

At least 2 years relevant work experience in education/childcare or customer service

Knowledge in the use of Microsoft Office Suite and retail management software (Shopify, etc)

Skills and Abilities

Strong communication and organizational skills

Ability to work collaboratively and independently

Previous experience in education, preferred

Flexible schedule, including availability for events and weekends

Ability to travel off-site

Strong interpersonal skills

Comfortable with public speaking

Previous retail experience, preferred

Strong organizational skills with ability to manage and prioritize multiple tasks while meeting tight deadlines and maintaining attention to details

Proficiency with both Mac and PC operating systems

Social sensitivity and ability to build internal relationships and communicate realistic solutions to stakeholders/customers

Physical requirements

This position requires frequent standing, walking and lifting equipment for set-up

Ability to sit or stand for long periods of time

Ability to lift 60 pounds

Hours and Location

This is an in-person position based in Tulsa, Oklahoma

Typical hours vary, Monday – Friday as scheduled

The work week will occasionally vary with advance notice depending on scheduled programming and other events; may require evening or weekend hours for special events or tours

Travel may be required

Additional Requirements

Valid Driver’s License, car insurance and passport

Reliable transportation to attend off site programs

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