Training Specialist

Job Title
:
Training Specialist

Position Classification
:
Non-Exempt, Full-time

Wage
: $21.00 to $22.00 an hour

Office Location
:
Tulsa, OK

Oklahoma knowledge preferred

Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results.

Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve.

Assist with development, implementation and oversight of the staff training to include new hire onboarding, training plans, training development and delivery, training compliance, competency testing and alignment with quality and performance expectations.

• Training Tracker(s) Management & One Drive Management
• Manage all training trackers for your project; specifically, 'Column A'
• Schedule individual time to customize training content & review final training content
• Establish clear deliverables for your local training team (i.e., who is working on what, and when is it due? What is the deadline?) (if applicable)
• Organize and clean the One Drive for your project and it is your responsibility to keep it organized, clean, and up to date (virtual audits)
• One Drive should only have 'FINAL' or 'NEW' trainings; all other samples should be deleted
• Make sure your Project Director is involved and up to date on your Training Tracker progress
• Make sure your SMEs have access to the One Drive content so they can facilitate training
• Take ownership over the quarterly/yearly DLC audit process for your local project
• Weekly Debriefs & DLC Check-In's (w/ local staff)
• Weekly, re-occurring meetings with DLC Coach (Heather & Melik 1 hour)
• Assign tasks related to the Training Tracker, template conversions, and training content creation with your local training team / SMEs (if applicable)
• Be prepared for all DLC related meetings and complete the agenda before the meeting begins (updated Training Tracker %s, content questions, New Hire updates, etc.). Have questions prepared for your DLC Specialist.
• We recommend bi-weekly, re-occurring meetings with the local training team (SMEs, New Hire Team, etc.); and bi-weekly, re-occurring meetings with your PD (20-minute check-in and update).
• New Hires & Onboarding
• Take control and ownership of all new hire training plans (Day 1 Day 120)
• Schedule all new hire training via calendar; send invites, schedule classrooms, facilitators, etc.
• Print off onboarding training plan and give to employee to track progress (paper copy)
• Print off complete training plan and give to employee to track progress (paper copy)
• Review & update NHO to ensure it is ready for the new hire(s) (store in One Drive)
• Schedule NHO and reserve necessary space for new hire(s) and NHO facilitator
• Schedule necessary HR training and send calendar invites (Paylocity, etc.)
• Track Onboarding in Smartsheet; export to employee training plan when 100%
• Track New Hire/Culture training in Smartsheet; attaching certificates
• Track JSS & Certification training in Smartsheet; attaching certificates
• Job Specific Skills Calendar & Planning
• Prepare JSS training calendar for incumbent staff training; competency checks (if applicable)
• Schedule JSS training calendar for all new hire(s); what topic is being trained? Who is facilitating? What time? What day? (Send invites, schedule classrooms, facilitators, etc.)
• Track all JSS training for all new hires; track all JSS training via competency checks for all incumbent employees
• DLC Coordinators are expected to schedule and organize all training. This does not mean the DLC Coordinator needs to facilitate the training, but at the end of the day, Coordinators are responsible for ensuring that all new hire JSS training takes place.
• Certification Enrollment(s)
• Manage the Certification process at the local level; who has completed certification? Who needs to take the training?
• Enroll appropriate staff in the appropriate Certification course on DWI
• Meet with staff currently enrolled in certification to offer additional support, resources, and guidance
• Oversee the Final Monitoring process for Certification; helping SMEs schedule observations, working with employees to help them be successful, and track progress in Smartsheet
• Track all certification training in Smartsheet (only once the employee hits 100%; one time!)
• Conduct annual Re-Certification; each employee will be monitoring once a year and re-certified; this will be tracked in Smartsheet and organized/planned by you (date TBD)
• Smartsheet Tracking
• Organize and clean Smartsheet for your project
• Update all training plans for incumbent staff based off JSS…