Impact Manager

Position Overview

Impact Manager (IM) leads and develops a team of Ameri Corps members (ACMs) as idealistic, emerging leaders and practitioners focused on strengthening schools and supporting students to improve performance. Reporting to an Impact Director and working from a partner school(s), the IM plays a critical role in implementing City Year’s school-based Whole School Whole Child (WSWC) service model, mission, and practices.

The IM is also an effective talent developer who will support Ameri Corps members through a challenging and rewarding year of service.

• You lead through your connections with others, create spaces where individuals can flourish and grow, and support them to find meaning in their work. You use data to inform your decisions and improve corps member performance and effectiveness.
• You are always learning. You work on your own growth and development and authentically model that work for those you lead.
• You are a collaborative worker with a strong sense of ownership over your success, strategy to get there, and organization to execute on your plans.
• You proactively identify and address challenges, utilize unique problem‑solving skills to navigate complex situations, support corps members, drive program success, all while maintaining a positive and solution‑oriented mindset.
• You build and maintain strong relationships with school administrators, teachers, and other key stakeholders to align service goals with school needs and ensure program impact.

Ameri Corps Member Experience

Manage, coach, and develop up to 20 Ameri Corps members though a personally rewarding year of service in Tulsa Public Schools, where they achieve service performance and standards requirements while reaching their leadership development potential. Model leadership that is fueled by City Year’s culture and values. Facilitate ongoing dialogues that empower Ameri Corps members to relate to our culture and values in personally meaningful ways.

Build Conditions for Success in our Schools

Build and cultivate strong partnerships with teachers, principals, school officials, and other key decision makers and stakeholders. Manage implementation of partnership agreement between the school and City Year Tulsa. Ensure the necessary conditions and resources are in place for their team of Ameri Corps members to deliver attendance, behavior, and course performance interventions for students.

Service Delivery & Impact

Implement City Year’s WSWC model with a high degree of quality to a targeted group of students at the right time. Make data‑informed decisions to ensure tutoring, classroom support, after school programs, and school‑wide initiatives align with the shared goals of the school and City Year partnership.

Local and National Organizational Initiatives

Assist with Martin Luther King, Jr. Day service projects, Opening Day, Annual Gala, Annual Luncheon, and other side‑wide designated events. Attend overnight events including Summer Charger (a conference for all City Year Impact staff held in Boston for one week in the summer), and other local and national events.

• Start of day centering meeting with team
• Observe regularly and share feedback with Ameri Corps members providing interventions for students
• Review Student Achievement data
• Review Ameri Corps Member event plans, student engagement data and offer feedback
• Individual Meetings with Ameri Corps Members
• Coach Ameri Corps Members through communication challenges and conflict resolution
• Connect with school administration regularly to review upcoming initiatives and mutual expectations
• Meet with Impact Director for your own support
• Host City Year’s potential and current funding partners on a school tour and roundtable
• Attend and support After School Programs
• End of day centering meeting with team

• Experience building and growing complex professional relationships with a diverse group of internal and external stakeholders.
• Experience holding people accountable to performance goals and navigating difficult conversations.
• Experience managing diverse teams, particularly managing teams of…