Dietary Worker - Tulsa PS

Job Description

The Dietary Worker provides patient support via phone and software systems and serves as a liaison to other departments regarding patient meal services. Essential functions and responsibilities of the position may vary by Aramark location based on client requirements and business needs.

The hourly rate for this position is $25.00 to $38.00. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

• Function comfortably in a fast‑paced, performance‑based call‑center environment where every call is recorded and assessed to ensure performance levels are maintained.
• Maintain a friendly, efficient, positive customer‑service demeanor toward customers, clients, and co‑workers.
• Adapt to customer needs.
• Perform patient customer‑service functions of answering phones, taking menu orders, answering questions or directing calls from patients as it relates to their meal or other nutritional needs.
• Use software to record patient orders.
• Maintain general knowledge of therapeutic diets to ensure meal orders are processed accurately.
• Work closely with doctors, nurses, and the Food & Nutrition team to ensure accurate patient nutrition.
• Maintain the privacy, safety, and dignity of each customer by observing client confidentiality and closely adhering to safety and sanitation standards.
• Maintain compliance with ARAMARK’s standards of operation, adhere to its Business Conduct Policy at all times, and keep all records and reports to ensure compliance with local, state, and federal regulations and codes.

• Previous customer service and/or call‑center experience preferred.
• Experience in food service, as a dietary clerk, or in a related field preferred.
• Fluency in English required; bilingual or multilingual a plus.
• Ability to stay calm under pressure.
• Comfort with using technology including web‑based software, keyboard, and telephone headset for the majority of shift. Typical typing of 35–45 wpm.
• Must be flexible and adaptable to change.

There is no predetermined application window; the position will close once a qualified candidate is selected.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

Aramark believes that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status, or other characteristics protected by applicable law.