Field Service Technician

Overview

Join the Game:
Become a Field Service Technician at AGS!

Are you tech-savvy, ready to troubleshoot, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!

• Install, upgrade, and perform procedures on gaming equipment.
• Perform preventative and general maintenance on AGS casino products to ensure smooth operation.
• Complete paperwork and reports in a timely, detailed, and accurate manner.
• Provide best-in-the-business customer service to internal and external customers.
• Fix service incidents quickly and efficiently and escalate issues when needed.
• Maintain inventory and track parts to stay on top of your game.
• Participate in a weekly on-call rotation with fellow technicians.
• Follow all safety protocols and stay composed when troubleshooting in high-energy environments.

• High School diploma or GED
• Valid driver’s license and vehicle insurance
• Problem solver with basic knowledge of AC/DC electronics and computer networking
• Knowledge of electronics/computer networking; gaming experience is a bonus
• Basic computer skills and a working knowledge of Microsoft Office (Word, Excel, Outlook)
• Flexibility to work a changing schedule, including mornings, nights, weekends, and holidays as needed
• Ability to obtain licensing through the Nevada Gaming Control Board (NGCB) or other jurisdictions where AGS operates

• Adventure: travel to casinos and customers in your territory
• Growth potential through training and mentorship
• Work with the latest casino gaming equipment
• Hands-on work with real-time challenges

• On your feet, walking, standing, and occasionally bending and squatting for long periods
• Lift up to 50 pounds; push/pull up to 200 pounds
• Work environments may vary and may be non-climate-controlled

Note:
All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).

* Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.

AGS is an equal opportunity employer.

• Location:
  
  OK
• Job Type: Field Service/CSC/TAC
• Date Posted: 05/21/2026

AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners.

Learn more at  .