Loan Servicing Specialist III

Loan Servicing Specialist III

Req

Location:

Tulsa, Oklahoma City

The Bank Operations team at BOKF drives smooth financial transactions and innovative infrastructure modernization. They excel in system integration, secure data handling, and fostering a collaborative workplace. By prioritizing risk mitigation alongside regulatory compliance, operational resilience, and cost‑effective management, they fuel the bank’s growth and success.

As a Loan Servicing Specialist III you will process and validate a diverse range of monetary transactions, maintain activity, and perform boarding operations related to consumer, commercial, and complex loans across the bank’s footprint. Your duties require problem‑solving skills, independent analysis, and sound judgment to support and deliver exceptional service to internal business partners and external customer or syndicated member lending institutions.

You will analyze loan agreements, worksheets, and commitment reports to complete system boarding and maintain the smooth operation and integrity of loan servicing processes.

• You will oversee and share responsibility for both consumer and commercial loan portfolios, providing backup as needed.
• You will enter and maintain loan data, evaluate documents, and service complex commercial loans.
• You will manage daily transactions, ensuring accurate distribution or collection of funds and providing detailed documentation.
• You will work with Credit Administration to reflect credit deterioration accurately and ensure compliance with GAAP and internal policies.
• You will coordinate daily workflow, train staff, and maintain extensive contact with business partners to resolve complex issues.

This level of knowledge is normally acquired through completion of an Associate’s Degree in Business or a related field and/or 5-6 years of experience in loan production or an equivalent combination of education and experience.

• Advanced knowledge of loan operations and bank-related operations, including loan policy.
• Advanced knowledge of loan systems processing.
• Thorough knowledge of federal and state lending guidelines and regulations.
• Advanced understanding of GAAP, Sarbanes‑Oxley, TI​LA, RESPA, SCRA, FCRA, UDAAP, BSA, and other regulations affecting loan operations.
• Advanced understanding of bank policies and procedures.
• Advanced knowledge of complex loan documentation and the ability to interpret documentation language, structure, specifications, and requirements.
• Advanced understanding of complex mathematical calculations and accounting principles as applied to loan processing.
• Excellent interpersonal, oral, and written communication skills.
• Excellent PC skills including Outlook, Word, Excel, Teams, with 10-key touch proficiency.
• Ability to type 30-40 wpm.
• Ability to adjust priorities to changing circumstances in a fast‑paced, high‑volume environment.
• Ability to provide effective training to various levels of personnel.
• Demonstrated independent research and analysis skills.
• Excellent organizational skills; detail and task‑oriented.

We are an equal opportunity employer. We are committed to providing equal employment opportunities for training, compensation, transfer, promotion, and other aspects of employment for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information, or veteran status.

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