Fraud Prev & Detect Lead

Overview

Keeping our customers safe from fraud is critical to the success of our operation. If you are looking for a job that combines analytical thinking and problem solving with ample opportunity for growth, you ve come to the right place.

• Support the fraud detection and prevention efforts of the organization; apply a strong understanding of fraud prevention techniques, data analysis, and collaboration skills.
• Collaborate with cross-functional teams to develop and implement fraud detection strategies and procedures to mitigate organizational risk, including timely filing of government reports required by the Bank Secrecy Act, Reg CC Hold Letters, Reg E customer notifications, and customer complaints.
• Serve as the second level of escalation for fraud-related cases; provide expert analysis and strategic guidance to identify and mitigate organizational risk and resolve complex problems.
• Perform investigations and follow up of suspected and/or confirmed fraudulent activity; document cases within the fraud case management system.
• Lead investigations working with Compliance, Corporate Security, Cyber Security, Legal, and, on occasion, outside Law Enforcement Agencies.
• Provide project management support including internal and external testing and examining impacts to fraud prevention/detection controls for projects with fraud-related impacts.
• Monitor performance metrics and quality standards related to fraud detection and prevention; assist with employee training and periodic updates on fraud-related topics as needed.
• Develop and drive the creation, documentation, and implementation of procedures, practices, and work methods to support effectiveness, efficiencies, and process improvements.
• Review fraud attacks and industry trends to recommend deterrence strategies to mitigate fraud loss.
• Foster strong relationships with other financial institutions, Compliance, and Legal to optimize fraud detection and prevention efforts.
• Reconcile fraud cases on a weekly basis; ensure critical case details are correct and file all appropriate Suspicious Activity Reports timely with FinCEN (US Treasury) and in accordance with Bank Secrecy Act regulatory requirements.
• Perform and/or monitor fraud control execution; respond timely to inquiries related to Fraud Prevention and Detection from Quality Control, Compliance, Audit, and regulatory agencies.
• Responsible for validation of loss against GL, including loss reconciliation and write-off considerations.

• Typically requires a Bachelor’s Degree in a Business-related field and 3–5 years of related experience in Fraud Services, or 5–7 years of equivalent experience in bank operations, or an equivalent combination of education and experience.
• Skills:
  
  Extensive knowledge of banking operations and delivery systems;
  Reg CC, Reg E, FCRA, , Visa and NACHA rules and regulations pertaining to fraud and disputes.
• Ability to effectively plan time, method, manner, and sequence of work assignments; excellent internal and external service to all contacts.
• Expert knowledge and understanding of banking fraud operations (e.g., new account fraud, card fraud, ACH, A2A, P2P, counterfeit checks) and advanced knowledge of the Bank Secrecy Act related to suspicious activity reporting.
• Strong ability to research and resolve complex problems; excellent analytical and reasoning skills; experience with BSA/AML suspicious activity monitoring and reporting.
• Strong oral and written communication skills; ability to represent self and the organization effectively.
• Working knowledge of accounting principles; advanced proficiency in Excel and Word.

BOK Financial Corporation Group is a stable and financially strong organization that provides excellent training and development to support building long-term careers. We are an equal opportunity employer committed to providing equal employment opportunities for all qualified applicants and employees without regard to sex, race, color, religion, national origin, age, disability, pregnancy status, sexual orientation, genetic information or veteran status.