Lending Assistant

Vast Bank is looking to hire a Lending Assistant!

About Vast Bank We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package:

Comprehensive benefits package & 401(k) match

Professional development- opportunities for advancement!

Tuition assistance

Transit reimbursement

Paid time off& more!

Summary Of Role The Lending Assistant supports Retail and Small Business Lending Officers by coordinating the administrative, operational, and documentation needs of loans. This role manages the loan process from origination through closing, prepares loan packages, facilitates communication between clients and internal teams, and helps ensure timely, compliant documentation. The ideal candidate has strong attention to detail, excellent organizational skills, effective oral and written commination skills, is customer service oriented, and has a solid understanding of lending products and procedures.

Major Duties and Responsibilities Collect applicant information and order due diligence items such as UCC and lien searches, title work, appraisals, evaluations, flood determinations, and credit reports.

Coordinate with lending, credit, document prep, loan operations, and post-close teams to support timely processing, closing, and delivery of required documentation.

Assists the lenders with loan closings by printing and organizing document packages prepared by the loan doc prep department.

Prepares debit and credit entries for invoices and fees and for advances, payments and wire transfers requested by customers.

Track loan maturities and renewals, ensuring proactive follow-up.

Works on collateral and technical exceptions on loans.

Maintain files and records for active and prospective loan relationships

Serve as a point of contact for loan clients regarding document requests, payments, and routine inquiries.

Schedule and coordinate meetings for lenders and provide customer support to lending customers.

Correspond with applicants and customers on a routine basis.

Works closely with loan doc prep and post close departments to ensure that all preliminary and final documentation is delivered in a timely manner, including any flood requirements and title work requirements.

Scans executed new and renewed loan documents to the imaging system for processing by the post close department.

Notify Lenders of daily NSF’s and processes accordingly.

Assist Lenders with weekly loan Past Due Report.

Processes outgoing mail and distributes incoming mail.

Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.

KNOWLEDGE & SKILLSEXPERIENCEMinimum 2 years of customer service experience in banking or related field.

EDUCATION/CERTIFICATIONS/LICENSESHigh School Degree or GEDINTERPERSONAL SKILLSA high level of professionalism, confidentiality, organization, and customer service is essential in this role. The Lending Assistant regularly interacts with customers, Lending Officers, and internal departments while supporting the loan process from origination through closing. Strong communication, problem-solving, and interpersonal skills are necessary to effectively coordinate loan documentation, manage multiple priorities, ensure accurate and timely processing, and provide exceptional service through in-person, telephone, and digital communication channels.

ROLE IMPORTANT BEHAVIORAL SKILLSAbility to work effectively in a team environment, collaborating with loan officers and other staff members.

Maintain a high level of professionalism and confidentiality in client interactions.

Strong time management skills to meet all deadlines.

Effective oral and written commination skills

Problem Solving/Analysis Adaptability Excellent  customer service skills

Accuracy and Attention to Detail.

ADA Requirements

Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able…