Teller, Finance & Banking

Job Details

Job Location:

TULSA, OK 74146

Position Type:
Full Time

Summary/Objective:
The teller receives and pays out money, as well as accurately keeps records of money and negotiable instruments involved in a financial institution's various transactions. The teller meets the needs of customers by providing quality service.

• Receive checking and savings deposits: verify cash and endorsements, receive proper identification for cash back and issue receipts of deposit.
• Examine checks deposited and determine proper funds availability based on regulation requirements and complete hold notices.
• Process savings withdrawals. Cash checks: verify endorsement, receive proper identification and ensure validity.
• Identify counterfeit currency.
• Answer basic customer inquiries regarding interest rates, service charges and account histories while complying with disclosure requirements, regulations and consumer privacy policies.
• Cross-sell bank products and services.
• Refer customers to the proper department for issues that cannot be resolved at the teller line.
• Count coins using coin machine.
• Issue personal money orders and cashier’s checks, ensuring that proper authorized signatures are obtained as required.
• Accept loan payments: verify payment amount and issue receipts.
• Buy and sell currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.
• Comply with all applicable areas of the Bank Secrecy Act/Anti-Money Laundering Act laws. Enter CTR information as necessary and report any suspicious activity to the Bank’s BSA Officer.
• Ensure teller station is properly supplied.
• Balance and close accounts when requested.
• Follow procedures for removing accounts for dormancy.
• Balance drawer daily, including periodic batching of cashed checks.
• Process cash advances, redeem U.S. Savings Bonds.
• Maintain appropriate currency logs.
• Become knowledgeable with and ensure compliance with regulations of governing agencies and industry best practices. These include but are not limited to:
  • Funds Availability (RegCC)
  • Right to Financial Privacy Act
  • Gramm–Leach–Bliley Act (Privacy Act)
  • Bank Secrecy Act
  • Anti‑Money Laundering Act
  • Office of Foreign Asset Control (OFAC)
  • Electronic Funds Transfers (RegE)
• Follow all bank policies and procedures.

• Attendance within policy guidelines is essential. Exceptions for medical or other pre‑approved absences should be documented in the individual’s personnel file.
• Communicate with customers, bank employees and others. The employee must be able to express oneself and exchange accurate information in person, by phone, and/or email.
• Input, retrieve and assess information from computer and other office machinery.
• Operate a computer and other standard office communication devices and productivity machinery.

• Move about the banking office to access vault, machinery and to assist subordinates and customers.
• Use industry‑standard equipment for handling cash and transporting cash and coin (up to 20lbs) from one location within the banking office to another.
• Perform bending, stooping or standing as necessary.

• Customer/Client Focus.
• Decision Making.
• Technical Capacity.
• Stress Management/Composure.
• Thoroughness.
• Communication Proficiency.
• 10‑Key Proficiency.

This position has no supervisory responsibilities.

This job operates in a clerical office setting and routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.

This is a non‑exempt, typically full‑time, position. However, part‑time hours may be assigned. The employee must have a regular schedule of 30 hours each week to maintain full‑time status. Scheduled hours may vary to meet customer needs during lobby and drive‑thru hours. All tellers are expected to work Saturdays as needed unless otherwise documented in an individual’s personnel file.

• High school diploma or equivalent.
• Customer service with cash handling experience preferred.

• Must be Bondable
• Multi‑lingual capabilities to include Spanish are a plus.

Security Bank is an equal opportunity employer. This means Security Bank will not discriminate in any of its employment practices on the basis of sex, age, race, color, mental or physical disability, national origin, religion, sexual orientation, marital or veteran’s status, or other legally protected status. All employees have the responsibility to adhere to this policy and to use all efforts to further its implementation.