Wealth Management Operations Specialist

The Wealth Management Operations Specialist is primarily responsible for all transactional processing supporting Wealth Management accounts on the trust and/or bond accounting system which could include setting up and maintenance of securities, transactional processing, trade execution and settlement, foreign currency exchange, valuations, and reconciliations. This position works closely with account officers within Wealth Management and Operations & Technology, Risk, Compliance, and Audit departments, external depository’s, vendors, and brokers to ensure that client accounts are reflected accurately for performance and reporting requirements.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions.

• Ensures all security transactions and daily processes are completed timely, accurately and within the policy guidelines.
• Balances and reconciles daily activity between depositories and the trust and/or bond accounting system resolving discrepancies to prevent financial losses and negative impact.
• Ensures accurate and timely movement of funds between domestic and international depositories and institutions.
• Develops, implements, and utilizes process improvement while maintaining strong controls to mitigate risk to the bank and clients.
• Applies knowledge of securities processing and Wealth Management, utilizes interpretive skills, process management tools, and systems to continually define, visualize, measure, analyze, improve, report, and control processes with the goal to meet internal and external customer and regulatory requirements. This includes writing and refining procedures that can be easily followed by other members of the team for transactional processing and reporting.
• Resolves complex issues timely to minimize losses to the bank and/or client; provides support to auditors, compliance, account officers, investment managers, WMS management, and support personnel; provides resolution of complex discrepancies involving reconciliation between various Wealth Management accounting systems and third-party vendors.
• Recommends procedures, alternatives, and options for securities processing; participates in conference calls for trust and/or bond account conversions, and user group meetings and provides input regarding project requirements and process improvements.
• Tests and documents the reports necessary to support day-to-day operations and longer-term strategic decisions.
• Provides input related to requirements development and programming through ongoing maintenance and modification.
• Works proactively among the groups to identify solutions or resources to complete any project and/or exception processing.
• May perform other duties as assigned.

• This level of knowledge is normally acquired through completion of a Bachelor’s Degree in Accounting or Finance and 1-4 years of directly related experience in a high volume securities operations environment is preferred or an equivalent combination of education and experience.

• Advanced PC and operating software application skills.
• Excellent research, analytical, and organizational skills; ability to plan and coordinate the movement of potentially large volumes of transactions.
• Must demonstrate previous experience independently solving complex problems, and identifying appropriate resources while meeting extremely stringent deadlines.
• Excellent communication and interpersonal skills, leadership ability, social and professional etiquette, including oral and written communication skills.
• Ability to communicate information clearly and concisely.
• Ability to gain consensus among parties with conflicting interests.
• Working knowledge of a broad variety of securities and Wealth Management accounting systems.
• Working knowledge of accounting principles and practices with an emphasis on reconciliation and detail-oriented tasks in a potential high-volume environment. A general understanding of trust and/or bond accounting knowledge is preferable.
• Ability to improve efficiency, track complex activities and improve methodology.