Lending Assistant Supervisor

Job Details

Job Location:

Elgin Corporate Headquarters - Tulsa, OK 74120
Position Type:
Full Time

Job Shift: Day
Job Category:
Banking

Vast Bank is looking to hire an Lending Assistant Supervisor!

Since February of 1982, we've been a financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 40 years, we've built a legacy on personal service, flexibility, strength, and integrity.

Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 40 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience.

We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package:

• Comprehensive benefits package & 401(k) match
• Professional development- opportunities for advancement!
• Tuition assistance
• Transit reimbursement
• Paid time off
• & more!

The Lending Assistant Supervisor oversees the Commercial Lending Assistant team and is responsible for supporting consistent, accurate, and efficient loan administration processes across the group. This role provides day-to-day guidance, coaching, training, and development for Lending Assistants while also supporting Commercial Lending Officers with the administrative, operational, and documentation needs of business loans. The position helps ensure loan packages, due diligence items, closing support, customer communications, portfolio monitoring, and post-closing follow-up are completed timely and in accordance with internal procedures, regulatory expectations, and service standards.

• Supervise, coach, train, and develop the Commercial Lending Assistant team to ensure consistent performance, professional growth, and effective support of Commercial Lending Officers and customers.
• Provide day-to-day guidance to Lending Assistants by assisting with questions, prioritization, workload management, issue resolution, and escalation of complex matters.
• Support the development, implementation, and maintenance of consistent procedures, checklists, templates, and training materials for the Commercial Lending Assistant function.
• Identify process gaps, workflow inconsistencies, recurring issues, and training needs; recommend and support improvements that increase efficiency, accuracy, accountability, and service quality.
• Assist management with onboarding, training plans, progress check-ins, and continued development of new and existing Lending Assistants.
• Monitor team adherence to department procedures, documentation standards, confidentiality expectations, and internal controls.
• Serve as a resource and subject matter expert for commercial loan workflow, including due diligence, approval routing, loan documentation, closing support, booking coordination, post-closing follow-up, and exception tracking.
• Assist lenders with collecting borrower, entity, collateral, financial, and supporting information from applicants and customers.
• Order and track due diligence items such as UCC and lien searches, title work, appraisals, evaluations, flood determinations, credit reports, and other required third-party documentation.
• Coordinate with lending, credit, document preparation, loan operations, post-close review, collateral management, and exception monitoring teams to support timely processing, closing, delivery, and follow-up of required documentation.
• Support loan closings by preparing, organizing, reviewing, and distributing loan and closing packages to help ensure completeness, accuracy, and timely execution.
• Process or oversee loan-related transactions, including invoices, fees, advances, payments, wire transfers, and related follow-up actions.
• Monitor or assist with monitoring loan maturities, renewals, exceptions, NSFs, and past due reports to provide…