Social Services Investigator II

Social Services Investigator II

Agency: 340 OKLAHOMA STATE DEPARTMENT OF HEALTH

Location: Tulsa, Oklahoma, or Stillwater

Salary: up to $52,351.20, based on education and experience

Full Time / Part Time: Full Time

Work Schedule: Monday – Friday, 8:00 – 17:00

Position Summary: Positions in this job family are assigned field investigations involving abuse, neglect, and exploitation perpetrated against children in out‑of‑home residential placement and vulnerable adults in accordance with all state and federal laws. Duties may include investigating caretaker misconduct, such as employee violations of agency policy, procedure, or acceptable professional standards, and producing written investigative reports for use in administrative and/or criminal proceedings.

• Maintain a caseload of investigations regarding abuse, neglect, sexual abuse, and exploitation and follow all policy related to completion of investigations.
• Complete all investigation activities according to policy and statute guidelines.
• Conduct field interviews with victims, witnesses, providers, guardians, accused staff, and other professionals to assist in determining investigative outcomes.
• Identify policy violations and unauthorized practices during the investigative process and report concerns to contract and licensing monitors.
• Collect evidence and documentation including photographs, videos, written statements, incident reports, police reports, and medical records.
• Prepare a written investigative report including all demographic information, interviews, evidence, documentation, and a summary of findings for the District Attorney and guardianship courts as applicable.
• Perform all post‑investigation activities, including appearing and testifying in registry hearings and/or criminal proceedings.
• Serve on an on‑call rotation to respond to priority investigations after hours and on weekends (Children’s Investigative Division).
• Be present in the office as an essential function of the job.
• Perform other duties as assigned.

• Demonstrate knowledge of and support mission, vision, values, standards, policies, and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Work effectively in a team environment, participating in and assisting peers.

Education and Experience requirements at this level consist of a bachelor’s degree and three years of professional experience in investigation, auditing, social work, juvenile justice, personnel administration, law enforcement, child support enforcement, or working with persons with intellectual disabilities; or an equivalent combination of education and experience.

Knowledge of the rules and regulations governing social service agencies and residential facilities or contract providers; of quality control and audit procedures; and of review and investigative techniques. Ability to review and analyze large amounts of information, conduct effective interviews, gather and analyze evidence, organize and present facts concisely and objectively, testify in court, and maintain effective working relationships and communication.

A significant portion of this role involves conducting fieldwork within the community, including visits to private homes and care facilities. The role requires talking, standing, walking, and reaching with hands and arms. Employees must use a laptop computer and cell phone daily, travel as required, and be present in the office as an essential function.

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.

• Generous state‑paid benefit allowance to help cover insurance premiums.
• A wide choice of insurance plans with no pre‑existing condition exclusions or limitations.
• Flexible spending accounts for health care expenses and/or dependent care.
• Retirement Savings Plan with a generous match.
• 15 days of vacation and 15 days of sick leave in the first year for full‑time employees.
• 11 paid holidays a year.
• Student loan repayment options and tuition reimbursement.
• Employee discounts with a variety of companies and vendors.
• Longevity bonus for years of service.