Business Operations Manager; Healthcare

Overview

Del Richt is a leading national clinical research site network dedicated to advancing medicine through innovative clinical trials. If you're a healthcare professional who is passionate about making a real impact in medicine, we want you to join us! With a network of 33 clinical research sites, we're dedicated to advancing new treatments and therapies that change lives. We believe in innovation, collaboration, and growth—both for our patients and our team members.

Del Richt Research has been recognized as a Top Workplaces for 2023, 2024, and 2025. This is a testament to our unwavering commitment to creating an exceptional work environment that fosters growth, collaboration, and employee satisfaction.

In this position, you ll play a crucial role in our business development team. With your healthcare knowledge, you ll provide essential insights and enrollment data to support our clinical trial pipeline, ensuring we deliver timely and impactful solutions to our clients and communities we serve.

• Expand our clinical trial pipeline and secure new trials across all Del Richt sites.
• Support business development efforts by prospecting and promoting our services to pharmaceutical companies and Contract Research Organizations (CROs).
• Generate weekly reports on pipeline and client activities to inform strategic decisions.
• Manage the patient enrollment questionnaire process with potential clients to assess trial feasibility.
• Coordinate with leadership to align operational goals with strategic objectives.
• Assist in developing client engagement strategies and contribute to client presentations.
• Analyze potential study opportunities and develop tailored sales plans for target clients.
• Maintain a comprehensive understanding of Del Richt s services and capabilities.
• Record and organize customer interactions and opportunities.
• Follow up on trial opportunities and support the launch of new studies at our clinical sites.

• Required:
  
  4 years of professional work experience.
• Required:
  
  Technology savviness; familiarity with Mac and Google platforms is essential.
• Required:
  
  Exceptional organizational skills.
• Required:
  
  Excellent written and verbal communication abilities.
• Required:
  
  Proficiency with Microsoft Office Suite.
• Preferred:
  Healthcare exposure highly desirable.
• Note:
  
  This is a Monday-Friday onsite role; no remote or hybrid applications will be considered.
• Prior experience in business development or clinical research is a plus, but not necessary.
• Coffee drinkers preferred; tea drinkers accepted.

• Be self-motivated, energetic, and positive.
• Exhibit remarkable organizational skills.
• Possess strong problem-solving and planning abilities, with a proactive mindset.
• Take ownership of tasks from inception to completion and assume responsibility for personal success.

Production, Humility, Consistency

• Medical, Dental, Vision with generous employer paid contributions
• Short and Long Term Disability and Group Life Coverage
• Paid Time Off that builds throughout your career with the company
• 401K (includes discretionary match/profit sharing)
• Exceptional bonus plans

Job Type: Full-Time 40+ hrs

Visit our website to learn about our company and current clinical trials, see patient testimonials, and check out our careers page. Website:

Patient Testimonials:

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.