Outpatient Mental Health Clinic Director

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

We are in need of a passionate Clinical Director to help build our team!

Our team is looking for a passionate and unique Clinical Director to lead this charge. The perfect candidate has management experience, an entrepreneurial spirit, and wants to be part of building something unique and amazing.

Ellie Mental Health is structured to remove many of the daily obstacles that get in the way of providing world-class mental health services. Initial patient phone calls will be routed, answered, matched, and scheduled by a dedicated client care team. Billing and collections are managed by another dedicated team to ensure all insurance claims get processed and paid in a timely manner.

We hire people passionate about making change in the mental health community. We take a creative and collaborative approach to helping make positive life changes while putting our team first.

Position Overview For Clinic Director — Ellie Mental Health

The Clinic Director (CD) is responsible for the overall performance and operations of the clinic. The Clinic Director manages staff performance, hires and recruits clinical staff to meet staffing expectation and clinical revenue needs, provides all training and ongoing developmental support, is accountable to meeting clinic’s fiscal goals, develops and sustains relationships with referral partners, and provides ongoing administrative and clinical oversight.

The Clinic Director works collaboratively with their Franchise Owner.

Required Skills/Abilities

• Master’s Degree or higher education in mental health discipline.
• Independently licensed with a state-issued clinical practice license (e.g., LSCW, LMFT, LPC)
• Strong leadership, problem-solving, and executive skill sets
• Ability to provide license supervision preferred
• Excellent interpersonal and customer service skills
• Excellent organizational skills and attention to detail
• Strong working knowledge of state requirements regulating mental health practice
• Working understanding of human resource principles, practices, and procedures
• Excellent time management skills with a proven ability to meet deadlines
• Ability to function well in a high-paced and changing environment
• Proficient with Microsoft 365 applications, including Office Suite, Outlook, and Teams
• Adept at learning and navigating Electronic Health Record systems
• Reporting & Supervision
• Clinic Director reports to Executive Director
• All clinic therapists report to Clinic Director

Tasks & Responsibilities

• Hiring, Training, and Staff Management
• Oversee the hiring process for all therapists at their clinic
• Provide all training for clinic new hires, ensuring all required Ellie Mental Health clinical and operational policies and procedures are taught and followed
• Assess ongoing development and training needs and conduct ongoing training as needed
• Hold staff compassionately accountable to meeting performance expectations
• Manage staff performance, including implementing Performance Coaching, Performance Improvement Plans, and termination process as needed
• Manage basic clinic Human Resource tasks
• Supervision and Consultation
• Participate in Clinic Director Peer Consult Group
• Provide 1:1 consultation with all therapy staff to review productivity, caseload, and clinical documentation
• Minimum interval for licensed provider:
  One hour once monthly
• Minimum interval for unlicensed provider:
  One hour twice monthly
• Oversee twice monthly peer consultation groups to ensure clinical excellence and alignment with best practices
• Provide clinical oversight to clinic’s Mental Health Practitioners and Professionals, including signing clinical documentation for pre-licensed providers
• Clinic Oversight
• Provide training, staff development, and administrative oversight to support the functioning of the clinic
• Collaborate with franchise owner and Ellie Mental Health corporate staff (as needed) to implement strategies for fiscal and clinical efficiency
• Monitor and manage clinic office schedules and office supplies
• Provide timely response to concerns raised by clients, clinicians, or external stakeholders
• Serve as point…