Healthy Supervisor

JOB SUMMARY

The Healthy Steps Supervisor provides frontline supervision, reflective support, and practice-level quality oversight for Healthy Steps Specialists embedded in pediatric and family medicine clinics. This role focuses on ensuring high-quality service delivery, fidelity to the Healthy Steps model at the site level, and strong day-to-day collaboration with clinic partners.

JOB TYPE

Full-time

• Provide direct supervision to Healthy Steps Specialists embedded in assigned clinic sites.
• Facilitate regular reflective supervision to support staff well‑being, professional growth, and high‑quality practice.
• Observe service delivery and provide coaching, feedback, and corrective guidance as needed.
• Support onboarding and ongoing skill development of Healthy Steps Specialists in collaboration with the Program Manager.

• Support consistent implementation of the Healthy Steps model at the clinic level.
• Monitor site‑level fidelity to screening protocols, workflows, and documentation practices.
• Identify and resolve practice‑level challenges or barriers and elevate trends or concerns to the Program Manager.
• Participate in quality improvement activities focused on practice consistency and effectiveness.

• Maintain positive working relationships with clinic staff, providers, and site contacts to support daily operations, clear role boundaries, and adherence to program scope and policies.
• Support clinic‑based workflows and coordination related to Healthy Steps service delivery.
• Participate in clinic meetings, huddles, or case discussions as appropriate to support integration of Healthy Steps services.
• Represent Healthy Steps professionally at the clinic level, using approved messaging and materials.

• Support accurate and timely documentation by Healthy Steps Specialists.
• Assist with practice‑level data collection and use of required systems (e.g., screening and documentation tools).
• Collaborate with the Program Manager on data‑related questions or fidelity concerns.

• Support implementation of professional development activities identified by program leadership.
• Encourage reflective learning, collaboration, and adherence to agency values.
• Model professionalism, accountability, and trauma‑informed practice.
• Support culturally responsive, family‑centered practice that reflects the strengths, values, and needs of our community.

• Uphold PCCT’s values of compassion, integrity & transparency, collaboration & respect, learning & adaptability, and excellence.
• Perform other duties as assigned by the Healthy Steps Program Manager to support effective program implementation.

• Master’s degree in clinical, educational, social work, or child development related field.
• Minimum of two years supervisory or leadership experience in social service or clinical environment.
• Demonstrated experience with reflective supervision or coaching.
• Strong interpersonal, communication, and organizational skills.
• Ability to work effectively in healthcare or clinic‑based environments.
• Commitment to culturally responsive and trauma‑informed practice.

• Endorsement in Infant Mental Health as a Reflective Supervisor.
• Experience working within the Healthy Steps model or similar early childhood prevention programs.
• Collaborative, growth‑oriented leadership style.
• Fluency in Spanish.

• Reflective supervision and coaching
• Frontline staff support and development
• Practice‑level quality and fidelity
• Professional judgment and discretion
• Collaboration and communication

Salary Description

$60,000 - $70,000