Case Management Coordinator: Care Transitions

and education for members
*
* Position Responsibilities:

** Identifies high risk factors and service needs that may impact member outcomes and care planning with appropriate referral to clinical case management or crisis intervention as appropriate. Utilizes influencing/motivational interviewing skills to ensure
* Identifies and escalates quality of care issues through established channels.
* Excellent Communication/Telephonic Skills
* Excellent Motivational Interviewing Skills/ability to build rapport and trust telephonically

Monitors, evaluates and documents care utilizing case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. value-added benefits and
* Facilitates clinical hand offs during transitions of care.
* Ability to support members with physical and behavioral health needs
** Educational and Experience Requirements**:
Case management and discharge planning experience preferred
*
* Preferred Qualifications:

*** Case management and discharge planning experience preferred
* Managed Care experience preferred
* Bilingual Spanish is preferred
* Ability to travel up to 50% to meet members face to face based on member needs.
* Variable work schedules with ability to work 2 days weekly until 9pm local time2 years of related professional experience includes acting as a care manager, rehabilitation specialist, health specialist, social services coordinator, or licensed behavioral health professional in the State of Oklahoma
** License/Credential Requirements:**
* ** Affordable medical plan options,
** a
** 401(k) plan** (including matching company contributions), and an
** employee stock purchase plan**.
* ** No-cost programs for all colleagues
** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
* ** Benefit solutions that address the different needs and preferences of our colleagues
** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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