Senior Director, Clinical Key Relations Lead

At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where 'Health for all Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our capabilities and redefining ‘impossible’. There are so many reasons to join us.

If you’re hungry to build a varied and meaningful career in a community of brilliant and diverse minds to make a real difference, there’s only one choice.

Senior Director, Clinical Key Relations Lead US

The Senior Director, Clinical Key Relation Lead will be part of a matrix organization that is responsible for building and strengthening strategic partnerships with regional key sites and networks. The role will operationally establish partnerships (e.g., by driving contracting), regionalize global strategies, develop tailored engagement and retention strategies, and establish continuous communication channels from Bayer towards the site (and vice versa).

The Clinical Key Relations Lead will balance superior customer experience for all sites in US with insight and feedback generation for internal stakeholders with an overarching goal to ensure faster and more efficient trial conduct.

The primary responsibilities of the Clinical Key Relations Lead are to:

• Establish and maintain strong, collaborative relationships with clinical key accounts to ensure smooth operations and effective communication to build a clinical network for faster study conduct;
• Builds recommendations on how to engage and retain site participation throughout the study for non-key sites;
• Builds study planning across portfolio;
• Provides site network with knowledge and awareness about current and ongoing clinical trials;
• Develops a long‑term collaboration roadmap;
• Drives and localizes the implementation of global key relations strategies that position Bayer as partner‑of‑choice;
• Cross‑functional collaboration:
  Works closely with other departments, such as Clinical Customer Centricity and Medical Affair to ensure cross‑functional alignment and high‑quality customer experience;
• Gathers feedback on protocol and study design drafts and ensures the feedback reaches the clinical project teams;
• Gathers and reports feedback from sites to the clinical operations team to inform ongoing study management;
• Supports contracting activities and ensures a broad framework is established with the respective key site / network that ensures fast study start‑up;
• Enables knowledge flows and best practice sharing between Bayer and sites and also across sites via other Clinical Key relations leads;

Bayer seeks an incumbent who possesses the following:

• Graduate Degree in Medicine or Life Sciences, with long‑term professional experience in healthcare industry, preferably experience in relationship management / site facing roles;

• Broad medical and scientific expertise:
  Acts as a TA agnostic or Oncology specific primary scientific and alliance contact, providing first‑line support and stakeholder engagement without requiring deep domain expertise;
• Customer Centric Mindset:
  Able to analyze and understand the needs of sites/IDNs and able to ensure superior customer experiences;
• Excellent verbal and written communication skills and ability to explain complex topics in a simplified way;

• Strategic mindset:
  Proven ability to develop a strategic long‑term collaboration plan and is able to maintain the required personal relations to key site personnel;
• Proven ability to collaborate with internal and external stakeholders without hierarchical authority and with accountability to make decisions;
• Strong ability to self‑organize:
  Pro‑actively drive improvement, trouble‑shooting, inclusive mindset and strong display of DSO behaviors;
• Leadership:
  Proven leadership skills and demonstration of VACC leadership behaviors as well as experience in driving change and delivering results in a matrix organization;

• Minimum of 10 years in pharmaceutical Industry;
• Understanding of Clinical Development…