Patient Service Representative - Pulmonology Clinic

Job Description

A Patient Service Representative (PSR) is responsible for completing the following tasks on a daily basis: preparing end of day paperwork for Clinic Financial Services which includes accurate updating of patient demographics and insurance information in the practice management system, scanning insurance cards and ensuring all data is accurate for the billing department, preparing for the next day patients by verifying insurance eligibility online or by calling the insurance company, scheduling appointments for multiple schedules and making patient appointment reminder phone calls, collecting insurance co‑pays, deductibles and outstanding balance payments at check‑in, balancing an assigned cash box and daily balancing report, preparing end of the day bank deposit.

There may be additional projects or tasks assigned by the clinic coordinator.