Pharmacy Technician - Data Entry

Overview

Responsible for entering and processing prescriptions into the pharmacy operating system with both speed and accuracy. Communicates with customers on the telephone and responds quickly and courteously to their needs.

• Enter new and refill prescriptions into the operating system in an accurate and timely manner to eliminate dispensing errors.
• Triage incoming fax prescriptions to ensure timely dispensing.
• Ensure proper notes in the computer and cycle fill coding.
• Calculate and/or verify the correct dosage based on the prescription.
• Demonstrate caring, understanding, and courtesy when responding to calls from customers and route calls as appropriate.
• Ensure all prescriptions assigned for processing are completed during regular shift.
• Receive, evaluate, process, and follow‑up as needed with doctors’ offices on all refills assigned.
• Use advanced knowledge to troubleshoot, research, and resolve customer service issues.
• Exercise proficiency in the utilization of all pharmacy systems (e.g., document imaging, legacy pharmacy computer operating system).
• Work collaboratively with other team members to ensure smooth workflow in the data entry department.
• Maintain data entry records for cycle medication, fill requests, and process cycle medication orders needing renewal in addition to new cycle orders as applicable.
• Consistently meet pharmacy's established accuracy and productivity levels.
• Assist with filing of completed orders, packaging of medications, inventory, profiling of orders for medical records, and filling processed prescriptions to dispense to the patient on an as‑needed basis.

• Work Ethic/Integrity – intrinsic drive to excel coupled with values in line with company philosophy.
• Strategy and Planning – ability to think ahead, plan, and manage time efficiently.
• Problem Solving – ability to analyze causes and solve problems at both a strategic and functional level.
• Team Oriented – ability to work effectively and collaboratively with all team members.

• High School Diploma or GED (per state requirements).
• Pharmacy Technician license/certification/registration (per state requirements);
  National Certification preferred (PTCB).

• Proficient in the utilization of all pharmacy systems (e.g., document imaging, legacy pharmacy computer operating system).
• Knowledge of brand name/generic medications and Sig codes.
• Ability to work independently and deliver to deadlines.
• Ability to solve problems with minimal direction.
• Great attention to detail and accuracy.
• Ability to excel in a fast‑paced, team‑oriented environment working on multiple tasks simultaneously while adhering to strict deadlines.
• Quality minded; motivated to seek out errors and inquire when something appears inaccurate.

3+ years related experience including a minimum of 6 months of data entry experience in a long‑term or managed care setting.

• Ability to work flexible hours, including weekends, holidays, and overtime.

Competitive pay, 401(k) with company match, medical, dental and vision coverage, health savings accounts, flexible spending accounts, company‑paid life insurance, long‑term and short‑term disability options, well‑being program, paid holidays and sick days, and generous vacation benefits based on years of service.

Guardian Pharmacy Services is an equal opportunity employer and provides equal opportunity in employment for all qualified persons, without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.