Health Technician; Optician

Health Technician (Optician)

Major Duties include but are not limited to:

• Independently provides direct patient care services related to patient education, selection, ordering, verification, troubleshooting, adjustment and repair of ophthalmic lenses and eyewear.
• Takes measurements of interpupillary distances, optical centers, and multifocal or progressive addition lens segment heights will be accurately obtained and documented.
• Adjust eyeglasses for comfortable fit and proper alignment of optical centers and segment heights for optimal visual performance and will instruct/educate patients on how to wear and care for eyeglasses.
• Will have the skills to repair broken or defective eyeglasses.
• Acts the front-line staff member for patients with concerns regarding eyewear and will triage patient concerns by manual or automated lensometry verification, troubleshooting all optical issues and verify with that eyeglass fabrication is completed as prescribed.
• Consistently communicates and treats Veterans, their representatives, visitors, and all VA staff in a courteous, tactful, and respectful manner and handles conflict and Veteran concerns constructively and appropriately.
• Documents patient care activities properly and clearly in the patient's electronic record in a timely manner.
• Tracks eyeglass orders weekly for verification of receipt of consult and obtain tracking information as needed to assist the Veteran.
• Notifies Veteran's when eyeglasses are ready for pickup.

Work Schedule:

Monday - Friday, 7:30am- 4:00pm

Compressed/Flexible:
Not Authorized

Virtual:
This is not a virtual position.

Position Description/PD#:
Health Technician (Optician)/ PD13166A

Relocation/Recruitment

Incentives:

Not Authorized

Permanent Change of Station (PCS):
Not Authorized

PCS Appraised Value Offer (AVO):
Not Authorized