Er Gouvernant; H​/F - Hiver

Housekeeper Supervisor

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

The Housekeeper Supervisor oversees one or more floors of the hotel. His/her role is to supervise the work of the chambermaids, valets and staff to ensure that the rooms, public areas and pantries are properly maintained. He/she must carry out his/her work in accordance with our company's standards, pay attention to the needs of our customers and try to exceed their expectations.

He/she is under the responsibility of the management of his/her department:
Assistant General Manager and Head of Department and works in close collaboration with the various departments of the hotel.

• Supervise a team of Housekeepers and Clerks and carry out daily inspections in order to offer guests a pleasant, efficient and professional service in accordance with Four Seasons Standards.
• Checks that the work of each member of the team is carried out according to the priorities of the day.
• Checks all the rooms on his/her floor (departures, reoccupancies, vacancies, etc.), and ensures that all quality criteria are met.
• Organises his/her day according to priorities and knowledge of customers.

• Valid work permit
• Languages:
  
  Fluent French and English preferred
• Thoroughness, availability, sense of service and discretion

• 39-hour seasonal contract
• Salary communicated during interview
• Uniform supplied and laundered for operating staff
• One meal per shift at our Employees' Cateferia
• As a reward for loyalty, employees receive a bonus at the end of their second consecutive season (Winter-Winter, Summer-Winter, or Summer-Summer)

• Enjoy a fully equipped living experience in one of the most sought-after resorts for mountain and outdoor lovers. In our Staff House, you can challenge your colleagues to a game of Play Station, Switch or Baby foot, relax to the sound of the piano or acoustic guitar... or work out in our gym!
• A dedicated shuttle service will not only take you to your workplace but can also show you the region's legendary sights!
• The room provided is either shared or single (for executive and night positions). For those wishing to find their own accommodation, a monthly housing allowance will be provided.
• Take advantage of various discounts in our restaurants, but also for your ski pass, access to the Mont Blanc Tunnel, the Saint Gervais thermal baths, Ciné Mont-Blanc, and other local attractions.
• Bring the season to a close with our Staff Party, sure to be the envy of many!