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Front Desk Agent
Job in
Tulsa, Tulsa County, Oklahoma, 74136, USA
Listed on 2026-08-03
Listing for:
Crescent Hotels & Resorts
Full Time
position Listed on 2026-08-03
Job specializations:
-
Hospitality / Hotel / Catering
Customer Service Rep -
Customer Service/HelpDesk
Customer Service Rep
Job Description & How to Apply Below
Greet guests and register them at check-in, including inputting and retrieving information in the computer and confirming room rates;
Assist guests with check-out, processing payments and ensuring accurate billing;
Promote hotel services and upsell to maximize occupancy;
Answer guest questions and inquiries with knowledge of hotel information and local area;
Field guest complaints, conduct research, and resolve issues to ensure guest satisfaction
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