Human Resources Generalist

Full-time Description Purpose

The Human Resources Generalist supports various HR functions within the company, ensuring the effective management of talent and fostering a positive working environment. Serves as a resource for both the employees and leadership.

• Address employee inquiries, concerns, and grievances in a timely and confidential manner.
• Provide guidance and support to managers and employees on HR policies, procedures, and best practices.
• Conduct investigations into employee complaints and disputes. Provides guidance as deemed necessary.
• Provides training to managers on employee relations issues and how to prevent and resolve.

• Ensure compliance with relevant employment laws, regulations, and company policies.
• Maintain accurate and up-to-date employee records, including employee files, HRIS data, and other documentation. Ensure privacy of all information.
• Oversee development and implantation of personnel policies and procedures, prepares, and maintains employee handbook.
• Work directly with legal team on federal, state, and local legal requirements and maintain compliance accordingly.
• Processes garnishments, incident reports, workers comp, and handles investigations and disputes of unemployment claims.

• Collaborate with benefits provider and administrators to resolve issues and administer benefits programs effectively.
• Assist employees with inquires related to benefits programs such as health insurance, paid time off, retirement plans, and leave policies.
• Assist with compensation program, providing fair and equitable data and advise.

• Support initiatives to promote employee engagement, morale, retention, turnover, and overall satisfaction.
• Organize employee events, recognition programs, bi-annual surveys, and other activities to foster a positive work environment.

• Coordinate the recruitment process, including all job posts, job fairs, OSC resume screening and interview schedules, and conducting background checks.
• Assist in the development and implementation of new hire orientations and onboarding.
• Trains operations team on proper and effective interviewing skills.

• Assist in the development and implementation of performance management programs including talent assessment, performance appraisals, and goal setting.
• Supports managers in addressing issues and implementing corrective action plans.

• Works directly with insurance carrier and operations to identify potential workplace hazards and risks through regular assessments and audits.
• Develop and implement strategies and training to mitigate risks and promote a safe working environment.
• Administer workers’ compensation programs, ensuring compliance with state regulations and company policies.
• Facilitate communication between employee and management on return-to-work plans.

• Client and Guest Experience
• Communication Skills
• Problem-Solving
• Technology Management
• Security and Crisis Management
• Brand Ambassador
• Ethical Conduct
• Teamwork and Collaboration

• Comprehensive understanding of HR principles and practices.
• Knowledge of employment laws and regulations, including EEO, ADA, FMLA, FLSA.
• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and priorities.
• Proficient in HRIS systems, Microsoft Office Suite, and other HR software applications.
• Strong business acumen related to business operations, goals, and strategies.
• Familiar with relevant regulations, standards, and compliance requirements.
• Knowledge of risk assessments and management principles.
• Strong vendor management including contract negotiation, selection, and evaluation.
• Strong ability to think strategically and analytically, anticipating future needs.

• Strong interpersonal and communications skills essential for interacting with end-users. Strong communication skills.
• Strong multi-tasking skills; must manage responsibilities under strict deadlines.
• Work independently to resolve issues and communicate with the appropriate person or department.
• Strong ability to protect confidential information.

• Bachelor’s degree in human resources, business administration, or related field.
• 2+ years of HR experience required
• HR certification preferred.

• All candidates considered for the position will be required to successfully pass a criminal history background investigation.
• Follow all policies and procedures outlined in the employee handbook and job‑specific training guides.
• Meet physical requirements as dictated by the job, standing, walking, lifting (40 pounds), stooping, and carrying (25 pounds).

$60,