Career Coordinator

Job Description

Location:

Durant, OK

• Manage and promote career assessment/vocational counseling through applicant interviews and qualification evaluation to determine employment, job skills, placement, training, and referral needs under a case management system, ensuring optimal delivery of services to special‑needs clients and recording required information in Employ Oklahoma.
• Utilize Employ Oklahoma to register customers for employment, unemployment services, and additional education and training services.
• Establish and manage Unemployment Insurance claims, including interpreting and conforming to multi‑state unemployment insurance laws for claimants and employers, analyzing claims for accuracy, conducting fact‑finding, and maintaining files for special‑needs clients.
• Communicate with management, employers, applicants, claimants, and coworkers regarding job orders, referrals, job developments, and unemployment insurance benefits, preparing clear oral and written reports as needed.
• Professionally manage career assessment, vocational counseling, job placement, employment services, and related social services at the local American Job Center, complying with Department of Labor laws and regulations and prioritizing veterans and other special‑needs applicants.
• Apply excellent customer‑service skills to achieve optimal results for workforce center activities, maintaining a friendly and conducive office environment.
• Provide resource room assistance with unemployment insurance eligibility, filing UI claims, and training on UI functions and compensation services under a case management system.
• Assist with receptionist duties at the workforce center as assigned.
• Participate in workforce center team meetings.
• Participate in staff‑required training and cross‑training to provide professional and timely assistance with duties.
• Utilize office machinery according to safety and security protocols.
• Maintain on‑site attendance to interact directly with staff, clients, and office resources.
• These job functions and activities may change at any time with or without notice.

• Knowledge of spelling, punctuation, and business English; business mathematics; modern office methods and procedures; employment practices and problems; current economic and social trends, programs and problems; community and social service providers; interview principles; social assistance requirements; the U.S. Department of Labor one‑stop workforce initiative; applicable laws, rules, policies, and regulations of public employment service, unemployment compensation, job training, and social services programs;
  
  occupations and industries; basic psychology and human relations.
• Excellent verbal and written communication skills.
• Maintain effective working relationships with others.
• Work independently with a high degree of autonomy.
• Deal effectively and courteously with people.
• Multi‑task and exercise good judgment in evaluating eligibility requirements and case management situations.
• Make decisions and anticipate, identify and resolve problems.

The State of Oklahoma offers a comprehensive Benefits Packet, including a generous benefit allowance to offset the cost of insurance premiums for employees and their eligible dependents.