Mechro Co-Founder, Product

Mechro Co-Founder, Product

Department: Gitwit

Employment Type: Full Time

Location: Tulsa, OK

Compensation: $150,000 - $175,000 / year

Build the Product That Turns Frontline Troubleshooting Into Intelligence.

We’re not hiring just another product leader. We’re looking for the Product Co-Founder who will shape what Mechro becomes. The person who turns messy customer reality into a focused roadmap, partners deeply with engineering, and helps define the intelligence layer for the heavy-equipment industry.

Mechro is a new AI-native venture built inside Gitwit’s venture studio, already backed by investors and partnering with leading machinery manufacturers who are early adopters of our platform. Our mission is bold and simple:

Turn frontline troubleshooting into a continuous learning system that makes machines smarter, support teams faster, and field operators more confident.

This role is for the product leader who wants to build something that actually gets used on job sites, in service bays, and by technicians diagnosing real machines every day, not just something that looks good in a deck.

Every machine manufacturer is facing the same problems:

• Support teams overwhelmed with repetitive troubleshooting questions
• Tribal knowledge disappearing as senior technicians retire
• Field intelligence scattered across notebooks, calls, and inboxes
• Manuals that can’t keep up with real-world scenarios

Mechro changes that.

We’re building an AI troubleshooting platform that becomes the first line of diagnosis for distributors, support technicians, and field operators. Not a chatbot bolted onto a PDF, but a full-stack product that captures manuals, service history, logs, field notes, and escalations while getting smarter with every interaction.

Every solved issue improves the system.

Every deployment compounds value for the manufacturer.

This is the future of industrial support, and you’ll help decide what gets built and why.

You will be the product cornerstone of Mechro.

You’ll own discovery, product strategy, and roadmap definition, working hand-in-hand with the founding engineer to turn real customer problems into enterprise-ready solutions that win pilots and scale.

This role is perfect for someone who:

• Thrives in zero-to-one environments
• Loves discovery and hard prioritization
• Can bridge customers, engineering, and strategy
• Wants real ownership, not a feature factory
• Enjoys shaping both product and company direction

Own Mechro’s product vision and 6–12 month roadmap.

Lead hands-on customer discovery (interviews, site visits, pilot sessions) with technicians, IT, and operations teams.

Translate discovery into clear product decisions, trade-offs, and sequencing.

Partner closely with engineering to define requirements that respect integration, security, and deployment realities.

Design and run early pilots, defining success metrics and converting early adopters into references.

Establish feedback loops and instrumentation that improve the product over time.

Set the bar for what is custom work vs. platform investment.

Help recruit and onboard early contributors as the product function takes shape.

• Proven zero-to-one product ownership with real enterprise or B2B users
• Strong technical-product fluency (engineering background strongly preferred)
• Experience turning ambiguous discovery into focused roadmaps
• Comfort making hard prioritization calls and saying no
• Founder mindset with appetite for ambiguity and ownership
• Excellent communication and customer-facing credibility
• Willingness to work on-site in Tulsa, OK (Significant collaboration with on-site customers and occasional travel to customer sites may be required.)
• U.S. work authorization

• Experience with AI-enabled or learning systems
• Background in industrial, manufacturing, or field-deployed products
• Familiarity with enterprise security, procurement, or IT/OT environments
• Prior founding or early-stage startup experience

• Base Salary: $150,000–$175,000
• Founder-level equity
• Relocation support
• Excellent health, vision, and dental
• 401(k) with match
• Generous PTO
• Cell reimbursement, parking stipend
• Weekly team lunches
• Dog-friendly office
• Flex…