Technical Consultant - Early Careers

Overview

Where technology meets real-world problem solving.

We are seeking business-focused Technical Consultants to join our Services team and help implement CCT’s software as the casino finance backbone for our clients. In this role, you’ll combine technical skills—such as SQL, C#, and XML—with an understanding of business and finance to integrate our solutions into complex casino environments.

You’ll work closely with client teams to ensure integrations are reliable, data flows accurately, and our software delivers real value. With hands-on training and support from experienced consultants, this role is ideal for students or early-career professionals who enjoy technology, problem-solving, and working with people to make software truly usable.

Essential Duties and Responsibilities

• Collaborate with client management to design and implement Insight Analytics in their environment—defining the integrations, configurations, and targeted custom development that complement existing systems and deliver high business value.
• Design and implement custom data solutions using SQL (and other tools as needed) to support analytics use cases, KPIs, and executive reporting.
• Configure, extend, and support the Insight Analytics platform—data feeds, transformations, calculations, and visualizations—tailored to each client’s environment.
• Develop andoptimizecustom reports, stored procedures, and data processes thatconsolidatedata across multiple casino systems to tell a clear, actionable story.
• Support the end‑to‑end implementation lifecycle: environment setup, integrations, data validation, UAT support, and go‑live activities.
• Troubleshoot and resolve technical issues in client environments, including data quality, performance, and integration problems.
• Produce clear technical documentation (data mappings, configuration guides, runbooks) thatsupportsongoing operations and client self‑sufficiency.
• Collaborate closely with Business Consultants, Product, and Engineering to ensure that solutions are aligned with client goals and Insight Analytics best practices.
• Provide production Support services for Insight Analytics clients, ensuring stability, reliability, andtimelyresolution of issues.
• Demonstrate outstanding customer service, professionalism, and relationship‑building skills in all client interactions.

Further Expectations of the Role

• Collaborate with client management to design and implement Insight Analytics in their environment—defining the integrations, configurations, and targeted custom development that complement existing systems and deliver high business value.
• Design and implement custom data solutions using SQL (and other tools as needed) to support analytics use cases, KPIs, and executive reporting.
• Configure, extend, and support the Insight Analytics platform—data feeds, transformations, calculations, and visualizations—tailored to each client’s environment.
• Develop andoptimizecustom reports, stored procedures, and data processes thatconsolidatedata across multiple casino systems to tell a clear, actionable story.
• Support the end‑to‑end implementation lifecycle: environment setup, integrations, data validation, UAT support, and go‑live activities.
• Troubleshoot and resolve technical issues in client environments, including data quality, performance, and integration problems.
• Produce clear technical documentation (data mappings, configuration guides, runbooks) thatsupportsongoing operations and client self‑sufficiency.
• Collaborate closely with Business Consultants, Product, and Engineering to ensure that solutions are aligned with client goals and Insight Analytics best practices.
• Provide production Support services for Insight Analytics clients, ensuring stability, reliability, andtimelyresolution of issues.
• Demonstrate outstanding customer service, professionalism, and relationship‑building skills in all client interactions.

Qualifications

• Bachelor’s Degree in a technical or business field (e.g., MIS, Computer Science, Information Systems, or related).
• Proficient with MS SQL Server development (queries, stored procedures, performance tuning, data modeling).
• Experience working with analytics, reporting, or BI solutions…