Verifications Researcher

About Hire Right

Hire Right is the premier global background screening and workforce solutions provider. We bring clarity and confidence to vetting and hiring decisions through integrated, tailored solutions, driving a higher standard of accuracy in everything we do. Combining in‑house talent, personalized services, and proprietary technology, we ensure the best candidate experience possible. We offer expertise from our regional centers across 200 countries and territories in The Americas, Europe, Asia, and the Middle East.

Our commitment to get it right every time, everywhere, makes us the trusted partner of businesses and organizations worldwide.

Researcher role is fundamental to the Service Delivery model of Hire Right. Following processes set out in the SOPs, Researchers verify information provided by candidates and input the outcome into a client‑facing report. Researchers follow processes in a professional and timely manner, adhering to guidelines from supervisors on the required productivity and quality of work.

This role covers entry‑level and more experienced Researchers, as well as verifications conducted in English and other languages (as required). Verifiers will ensure a first‑class customer and candidate experience through verifying, as applicable, standard education, employment, and professional qualifications components of the screening package using telephone, email, internet, etc. Other duties may also be assigned.

• Ensure duties are carried out professionally and in line with the priority to help candidates get hired.
• Quickly and effectively research and verify facts provided by candidates to ensure the screening process is completed in a timely manner.
• Process background reports according to current reporting guidelines and standards.
• Maintain in‑depth working knowledge of all current guidelines.
• Complete escalated/rejected requests requiring further investigation.
• Ensure accurate and prompt turnaround on all reports.
• Enter achieved information and input thorough and accurate notes; maintain accurate and up‑to‑date records of actions taken.
• Provide timely follow‑up and follow‑through on all requests, reports, and escalations.
• Communicate with candidates, with tact and diplomacy, to obtain missing information or clarify details as quickly as possible.
• Collaborate with other teams to keep clients informed of issues throughout the screening process.
• Maintain a “Continuous Improvement” state of mind and help suggest and implement changes.
• Be open to cross‑training in other functions outside of immediate scope of responsibility.
• Ensure all actions comply with all applicable Data Protection legislation.
• Assist team members and work as part of the team to meet customers’ expectations.
• May assist with mentoring, training, and coaching of new team members within the immediate team.
• May assist in ad‑hoc projects as and when required.
• Track and report issues with our business partners.
• Conduct interviews with professional referees to verify candidates’ employment history.

• High school diploma or equivalent required.
• Bachelor’s degree in a related field preferred.

• Less than two years of experience.
• Comfortable working on a computer, can type and enter data accurately.
• High level of attention to detail.

• Medical
• Dental
• Vision
• Paid Life/AD&D Insurance
• Voluntary Life Insurance
• Short & Long Term Disability
• Flexible Spending Accounts
• 401K
• Generous Vacation and Sick Program
• 10 Paid Holidays
• Education Assistance Program
• Business Casual Attire
• Generous Referral Program
• Employee Discounts and Rewards
• And much more!
• All resumes are held in confidence. Only candidates whose profiles closely match requirements will be contacted during this search.

Hire Right, LLC is an Equal Opportunity Employer.

Minorities / Females / Veterans / Disabilities.

Hire Right does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Hire Right and Hire Right will not be obligated to pay a placement fee.

This job description in no way states or implies that these are the only duties to be performed by a team member’s occupying this position. Team members may be required to perform other related duties as assigned, to ensure workload coverage. Team members are required to follow any other job‑related instructions and to perform any other job‑related duties requested by their supervisor.

This job description does not constitute an employment agreement between the employer and team member and is subject to change by the employer as the organizational needs and requirements of the job change. This job description is subject to change at any time.